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Customer Service Representative

Albany Chrysler Dodge Jeep Ram

Customer Service Representative

Looking for a great opportunity working in a fun environment with excellent earning potential? Do you enjoy customer service and collaborating with your team to make a real difference? Albany Chrysler Dodge Jeep Ram and Hyundai of Albany is hiring a Customer Service Representative.

No cold calls

No sales calls

Hourly plus bonuses

Full time with excellent benefits

Great work life balance

Family owned and operated

Responsibilities and qualifications:

Updating CSI scores daily

Communicate with clients to explain survey/review process

Reviewing all online reviews

Meet with clients to discuss concerns/issues

Respond quickly to internet, phone and live chat inquiries using email, scripts and templates

Previous customer service experience a plus!

Excellent computer skills a must

Valid driver's license required

Benefits:

Medical, dental & vision insurance

401K plan + match

Paid time off and vacation

Growth opportunities

Paid training

Employee vehicle purchase plans

Family owned and operated

Long term job security

Discounts on products and services

We are an equal opportunity employer and prohibit discrimination/harassment in regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

Vacancy posted 7 days ago
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