Customer Service Representative
Albany Chrysler Dodge Jeep Ram
Customer Service Representative
Looking for a great opportunity working in a fun environment with excellent earning potential? Do you enjoy customer service and collaborating with your team to make a real difference? Albany Chrysler Dodge Jeep Ram and Hyundai of Albany is hiring a Customer Service Representative.
No cold calls
No sales calls
Hourly plus bonuses
Full time with excellent benefits
Great work life balance
Family owned and operated
Responsibilities and qualifications:
Updating CSI scores daily
Communicate with clients to explain survey/review process
Reviewing all online reviews
Meet with clients to discuss concerns/issues
Respond quickly to internet, phone and live chat inquiries using email, scripts and templates
Previous customer service experience a plus!
Excellent computer skills a must
Valid driver's license required
Benefits:
Medical, dental & vision insurance
401K plan + match
Paid time off and vacation
Growth opportunities
Paid training
Employee vehicle purchase plans
Family owned and operated
Long term job security
Discounts on products and services
We are an equal opportunity employer and prohibit discrimination/harassment in regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
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