Aftermarket Sales Manager

Hi-Vac

Marietta, OH

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Recruitment Manager @ Alliance Industries | Talent Management Expert

Reports To: VP of Operations / Director of Customer Experience

About the Role:

Are you looking for a high-impact, hands-on leadership role that requires a blend of operational excellence, data-driven decision-making, and cross-functional collaboration? We’re looking for a driven and strategic Manager – Aftermarket Parts & Warranty to lead our growing aftermarket business. You’ll be responsible for managing dealer parts sales, customer service operations, inventory planning, and warranty programs.

What You’ll Do:

Develop and execute aftermarket parts sales strategies with defined revenue and margin targets
Lead and mentor a team spanning inside sales, customer service, and warranty operations
Optimize inventory performance by setting and adjusting min/max stock levels
Drive pricing and margin improvements through market analysis
Own the warranty lifecycle—from policy development to claim adjudication and reporting
Analyze dealer performance and implement strategies to boost sales and support
Track and improve key KPIs including:
Parts fill rate
Warranty resolution time
Partner with supply chain, engineering, and quality teams to resolve issues and support continuous improvement
Deliver data-driven insights for leadership and strategic planning

What We’re Looking For:

5+ years of experience in aftermarket parts, sales, or service—preferably in a manufacturing environment
Demonstrated leadership and team management success
Strong business acumen with experience owning revenue goals or P&L
Proficiency in ERP and CRM systems (NetSuite, Salesforce, etc.)
Excellent communication, analytical, and cross-functional collaboration skills

Why Join Us?

You’ll have the opportunity to shape and grow a critical function in a dynamic organization, backed by a passionate team and strong leadership. If you thrive in fast-paced environments and are excited about driving operational success, we’d love to meet you.

Seniority level

Seniority level
Mid-Senior level

Employment type

Employment type
Full-time

Job function

Job function
Manufacturing
Industries
Machinery Manufacturing

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