Security Officer (7:00 pm - 7:00 am) (4548)

Security Officer (7:00 pm - 7:00 am)Chatham BHCC - Savannah, GA 31406OverviewPosition Type: Full Time Job Shift: Overnight Education Level: High School / GEDDescriptionJob Summary:Under general supervision, the Security Officer provides security, safety, and support services within the Behavioral Health Crisis Center (BHCC). This position is responsible for maintaining a safe and secure environment for consumers, visitors, staff, and property. The Security Officer assists during voluntary and involuntary admissions, supports crisis response efforts, monitors visitors and facility access, conducts safety inspections and patrols, documents incidents, and collaborates with clinical and operational staff to ensure effective daily operations.Essential Functions:Patrols assigned areas to detect, prevent, and report safety concerns, security risks, and criminal activity.Responds appropriately to emergencies, crises, and security incidents.Provides security support during voluntary admissions, involuntary admissions, and crisis evaluations.Ensures the safety and security of consumers, visitors, contractors, and employees.Accompanies staff during consumer transportation activities when operationally appropriate.Monitors visitation activities to ensure safety and compliance with facility rules.Conducts room searches and safety inspections when authorized.Performs regular building, campus, and perimeter patrols.Inspects facilities for unsecured doors, windows, hazardous objects, safety concerns, and property damage.Assists with investigations involving incidents occurring within the facility.Operates and inspects vehicles used in the performance of assigned duties.Prepares and submits incident reports and related documentation.Maintains accurate daily logs, records, and operational reports.Monitors weather conditions and coordinates appropriate safety measures.Assists nursing, clinical, CPS, CCS, and administrative staff with operational activities.Serves as backup support for designated positions as needed.Participates in required training, drills, and professional development activities.Conducts fire drills and fire extinguisher inspections as assigned.Maintains a customer-focused approach while interacting with consumers, visitors, staff, and community members.Promotes respect, cooperation, professionalism, and teamwork throughout the organization.Maintains compliance with agency policies, procedures, safety standards, and security requirements.Maintains a valid Georgia driver's license.Transportation / Operational Expectations:Assists with transportation duties only when operational needs and staffing levels permit.Does not transport consumers outside the local service area unless specifically approved by the Milieu Director or Program Manager.Remains readily available within the BHCC to support walk-in consumers, emergency admissions, involuntary commitments, and crisis response activities.Provides support for daily facility operations including safety monitoring, consumer movement, de-escalation support, and operational coverage.Complies with assigned operational responsibilities and directives related to security and unit support.Works collaboratively with nursing leadership, CPS staff, CCS staff, and administration to maintain compliance, safety, and operational efficiency.CCS / Security Support:May assist the Crisis Care Specialist department as needed to support operational effectiveness, staffing coverage, and workflow efficiency.Required Knowledge & Skills:Knowledge of law enforcement, security, and emergency response principles.Knowledge of DBHDD provider service guidelines and applicable regulatory requirements.Knowledge of behavioral health, crisis intervention, and trauma-informed approaches.Knowledge of agency safety and security procedures.Knowledge of facility emergency preparedness procedures.Knowledge of incident documentation and reporting practices.Proficiency with PC-based software applications and standard office equipment.Ability to prioritize tasks and manage multiple responsibilities.Ability to remain solution-focused during stressful situations.Ability to exercise sound judgment in emergency situations.Ability to adapt to changing operational needs and environments.Ability to communicate effectively both verbally and in writing.Ability to maintain professional working relationships with consumers, staff, and visitors.Ability to prepare accurate reports and documentation.Ability to follow policies, procedures, and regulatory requirements.Ability to support behavioral interventions and de-escalation efforts.Ability to maintain confidentiality and professionalism.Primary Responsibilities, but not limited to:Provides security services and safety monitoring within the BHCC.Conducts patrols, inspections, and facility security checks.Responds to emergencies, incidents, and crisis situations.Assists with consumer admissions, transportation, and visitation monitoring.Maintains logs, reports, and incident documentation.Supports nursing and clinical staff as needed.Participates in drills, training, and emergency preparedness activities.Promotes a safe and secure treatment environment.QualificationsCompetencies:Problem Solving/AnalysisCommunication ProficiencyEthical ConductTime ManagementCustomer/Client FocusPersonal Effectiveness/CredibilityProfessionalism and Program OrganizationInspires and Motivates OthersRequired Education & Experience:High School Diploma or GED equivalent.Knowledge of law enforcement and security principles and procedures.Prior experience as a security officer, correctional officer, law enforcement officer, military police officer, or similar role preferred.Minimum three (3) years of experience in a hospital, behavioral health, emergency services, security, or correctional setting preferred.Valid Georgia driver's license.Strong verbal and written communication skills.Ability to stand and walk for extended periods.Upon appointment to the position, the employee assumes responsibility for meeting and maintaining all minimum qualification requirements, including applicable certifications, licenses, continuing education, competency validations, and mandatory annual or recurrent training. Failure to maintain such requirements may affect eligibility to perform assigned duties.Supervisory Responsibilities:None.Work Environment:This position operates primarily within a Behavioral Health Crisis Center and related treatment environments. The role routinely uses computers, telephones, security equipment, monitoring systems, printers, and other office equipment. The position involves regular interaction with individuals experiencing behavioral health crises and emergency situations.Physical Demands:Frequently walks, sits, stands, kneels, bends, and moves throughout the facility.Occasionally climbs, balances, and stoops.Occasionally lifts and/or moves up to 50 pounds.Must be capable of responding rapidly to emergency situations.Must be able to physically intervene when necessary to assist staff with behavioral emergencies in accordance with agency policy and training.Frequently utilizes fine hand-eye coordination, hearing, and visual acuity.May work extended shifts or varying schedules based on operational needs.Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.Gateway BHS promotes a drug/alcohol-free work environment through mandatory pre-employment drug testing.Terms & Conditions:Reports to work when scheduled and begins and ends work as expected.Reports anticipated tardiness or absence to the supervisor.Uses work time appropriately and efficiently.Requests and utilizes leave appropriately.Maintains a professional appearance in accordance