Technician

Darwill Technician

Darwill is a nationally recognized print and marketing communications firm based in the west suburbs of Chicago. As a premier provider of complex marketing products, including direct mail, employee communications and marketing collateral, we influence excellent results for CMO's, Directors of Marketing and Print Production Professionals by providing ideas, workflow solutions, cutting edge production technologies and a seamless execution process. Our diverse product offering includes data acquisition, email appends, integrated marketing services, production workflows, custom print production, direct mail solutions, fulfillment and complete lettershop, bindery and mailing services.

Location: McCook, IL

Reports to: Service Manager

Responsibilities/Essential Functions:

The Technician is responsible for technical and service-related maintenance and service on a range of industrial bindery and mailing equipment. This job may include any aspect of equipment support, including hardware, software, PC's, and wireless networking. The Technician will provide technical support to all bindery and mailing equipment and determine the most time-effective repair/resolution to minimize downtime.

• Provide service and maintenance on inserting, cameras, ink jetting equipment and folders in the facility
• Prioritize issues to resolve urgent incidents in a timely manner
• Be available to provide support to the facility outside of regular working hours if necessary
• Troubleshoot complex issues with equipment
• Work collaboratively with plant and management teams to find solutions to problems
• Encourage use of new techniques and focus on fact-based problem solving

Requirements

Qualifications:

• High School Diploma/GED, Associates degree preferred
• Mechanical and technical training a plus
• 2+ years' experience as a mechanic and/or servicing industrial ink jetting/mailing equipment
• General knowledge of mailing and print production
• Ability to lift 30lbs multiple times per day
• Ability to use hand tools and power tools to repair and maintain equipment
• Ability to climb ladders if necessary to repair and maintain equipment
• Strong attention to detail, problem solving abilities and strategic thinking
• Knowledge of Pitney Bowes, Bell and Howell, and/or inserting equipment
• Bilingual in Spanish a plus

Work Environment/Physical Demands:

• Ability to stand for 8 to 12 hours & walk 3 hours
• Lift up to 50lbs
• Intermittent bending up to 3 hours. Including:
• Bending neck
• Bending waist
• Twisting waist
• Intermittent squatting up to 3 hours
• Repetitive hand movement up to 8 to 12 hours including:
• Simple grasping, hand manipulation, pushing/pulling
• Reach above and below shoulder height