Quality Assurance Engineer

About Incentify

Incentify helps companies of all sizes in all industries discover and monetize government rebates, grants, credits & incentives. We have developed a technical platform that organizes and optimizes these incentives for the biggest customers in the world all the way down to the smallest mom and pop shops.

Multiple Fortune 500 as well as thousands of SMB customers have signed up with us. We drive extraordinary value such that we have a 100% renewal rate, and, even in these turbulent times we have exponentially grown, achieved profitability and just successfully closed a significant round of funding (November 2022). Organizations from big to small love our Products and more importantly need them! We have absolutely nailed product market fit and are now ready to push on the gas and help even more organizations.

From a business perspective, we are a later stage startup headquartered in El Segundo, California led by an experienced management team. We are growing rapidly as more and more organizations have become focused on discovering and realizing the transformative potential of Credits and Incentives (C&I). While our team is a mix of all ages, ethnicities, and genders - two things we all have in common are extremely high competence in our fields and unwavering commitment to excellence. 

We think we're onto something that is both profitable and good. We'd love to hear from you if you think you might be a fit with us.

Job Description:

We are seeking a detail-oriented and experienced Quality Assurance (QA) Engineer to join our team. The ideal candidate will be responsible for ensuring the quality and functionality of our software products through comprehensive testing practices. You will work closely with other QA Engineers, development and product teams in an Agile environment to deliver seamless, high-performing solutions.

The position requires you to join our hybrid work environment - our team comes to our El Segundo office twice per week (Tues/Thurs).

Key Responsibilities

• Conduct backend and frontend testing to validate software functionality and performance.
• Create and manage test cases using TestRails and track issues through JIRA.
• Responsible for cross browser testing and mobile testing.
• Responsible for end-to-end testing as well as Functional, Database and API testing (REST and GraphQL).
• Gather, analyze and report team and quality metrics which demonstrate business value and show continuous improvement.
• Utilize tools like Postman for API testing and validation.
• Establish best practices and efficient processes for QA in our agile/sprint development process.
• Lead end-to-end test plans, ensuring that all objectives are met and solutions work as expected.
• Actively participate in sprint ceremonies i.e. standups, grooming, planning and retrospective meetings.
• Process the inbound of any customer issues efficiently (reproduce, prioritize and communicate internally).
• Help support maintenance of test data in our database "seeder"
• Ensure that all identified issues are well documented and assigned to the proper resources.
• Design, develop, and maintain automation scripts to streamline testing processes.
• Provide release support, ensuring smooth deployments and post-release stability.

Qualifications:

• Bachelor's degree in Computer Science, Information Technology, or a related field.
• 3-5 years of experience in software testing, with a focus on both manual and automated testing.
• Excellent problem-solving and analytical skills with attention to detail.
• Strong communication skills and ability to work collaboratively in an Agile team.
• Ability to architect test executions efficiently and effectively. 
• Experience with Test Case Management Software (ie; TestRail)
• Experience with API Testing Automation Tools (ie; Postman)
• Experience with Front End Automation Testing Tools (ie; Cypress)
• Experience with bug tracking Tools (ie; JIRA) and documentation Tools (ie; Confluence)
• Take ownership and triage issues to drive them to resolution with teams with ability to multi-task on multiple products and projects
• Advanced knowledge in both functional/black-box testing and white/gray-box testing
• Ability to operate in a microservice-based architecture deployed on AWS
• Passionate about the customer experience and how it can be improve

Preferred Skills:

• Experience in performance testing and security testing is a plus.
• Familiarity with CI/CD pipelines and version control systems.

Join our dynamic team to help us deliver high-quality software solutions that exceed customer expectations. Apply today!