Support Specialist

Part time position: Approximately 9-12 hours per week (Tuesday, Wednesday, Thursday schedule) Key Responsibilities Utilize the AS400 system to record lane and Simulcast bid amounts, enter customer data, process all sold units, and verify/enter lights. Work with auctioneer virtually to verify system information accurately represents vehicle. Verify vehicle run order to ensure appropriate vehicle is being keyed and sold. Operate monitor virtually, work with auctioneer to review Simulcast bids. Provide arbitration and other vehicle announcements to support auctioneer. Call and E-mail on late titles. Utilize Salesforce for title absent support. Partner with client services contact center operations to receive and respond to customer requests through various channels (e.g., phone, email, chat, and ticketing systems). Other duties as assigned. Minimum Qualifications High School Diploma/GED Generally, less than 2 years of experience Effective communication skills required. Must possess good problem‑solving and organizational skills. Ability to remain focused and composed during fast‑paced sale‑day activities. Regularly required to stand, walk, reach, talk and hear. Ability to lift 1‑10 pounds. Vision abilities required include close, distance and color vision, depth perception and ability to adjust focus. Work Environment Occasional exposure to fumes, odors and weather conditions. USD 15.10 - 22.69 per hour Compensation Hourly pay rate is in the range of $15.10 - $22.69/hour. The hourly base rate may vary within the anticipated range based on factors such as the ultimate location of the position and the selected candidate’s knowledge, skills and abilities. Position may be eligible for additional compensation that may include commission (annual, monthly, etc.) and/or an incentive program. Benefits Benefits of working at Cox may include health care insurance (medical, dental, vision), retirement planning (401(k)), and paid days off (sick leave, parental leave, flexible vacation/wellness days, and/or PTO). For more details on what benefits you may be offered, visit our benefits page. Applicants must currently be authorized to work in the United States for any employer without current or future sponsorship. EOE, including disability/vets #J-18808-Ljbffr