Aftermarket Sales Account Specialist

Aftermarket Sales Account Specialist

Xylem is a Fortune 500 global water solutions company dedicated to advancing sustainable impact and empowering the people who make water work every day. We invite passionate individuals to join our team, dedicated to exceeding customer expectations through innovative and sustainable solutions. We are hiring an Aftermarket Sales Account Specialist in Shakopee, MN!

Responsible for managing and growing aftermarket sales accounts within Evoqua's Light Industry Sales (LIT) team, which provides a complete line of pretreatment, generation, storage, and distribution solutions for high purity and wastewater applications in aerospace, beverage, government, health sciences, microelectronics, pharmaceuticals, biopharmaceuticals, universities, labs, and general industry. Sells products and/or services to customers through a variety of mediums and acts as a point of contact post-sale, focusing on ongoing customer satisfaction, retention, and growing the business. Builds relationships with accounts through ongoing client contact and support. Maintains relationships with most accounts virtually but occasionally travels into the field for face-to-face meetings and site visits. Closes sales within territory, defined by geographic area, industry, or product/service group. Responds to client inquiries and offers bold recommendations on appropriate products and services. Must work with a sense of urgency to execute sales strategy, generate sales reports, and identify opportunities to increase sales volume while ensuring service levels are met. May work in tandem with the outside sales team to achieve sales goals and revenue targets.

Core Responsibilities and Tasks

• Contacts both new and existing customers to sell new and recurring business
• Creates and delivers quotes and proposals to deliver to customers
• Ensures customer satisfaction and retention
• Accurately records information in CRM for forecasting
• Continues to stay up to date on company and customer technology to remain a trusted partner
• Completes routine sales following established practices and policies
• Sells less-complex products/services; very tactical sales
• Smaller accounts and revenue responsibility; fewer accounts to be responsible for
• Partners with senior sales reps to begin building contacts and identifying opportunities
• Other duties as assigned

Formal Education

Required: High School Diploma or equivalent

Up to 3 years of experience

Preferred: BA/BS preferred

Knowledge & Experience

Required: Strong communication skills
Intra-departmental communication for the purpose of alignment/information sharing
Customer facing interaction
Sales experience
Ability to learn sales techniques & company products/services
Ability to understand entry-level concepts in execution and organization skills
Ability to execute tasks with guidance
Ability to work under clearly defined guidelines
Basic understanding of ERP and CRM systems
Fluency in Microsoft Office applications (Outlook, Word, Excel)

Physical Requirements

Must be able to sit, stand, hear, and see on a constant basis. Must be able to walk, write, and type on a frequent basis. Must be able to climb and descend stairs. Must be able to bend, carry, reach, push, and pull on an occasional basis. Must be able to communicate verbally and in writing. May be exposed to varying amounts of dust and dirt. Work surfaces may include concrete. Employee must be able to operate a computer and communicate via telephone. Some travel to other locations, meetings, and/or seminars is required.

Travel Requirements

10%

Compensation

The estimated total compensation range is $80,000 to $105,000 which includes incentive bonus. Starting pay is dependent on multiple factors, such as skills, experience, and work location, and is not typically at the top of the range.

At Xylem, we offer a competitive compensation package with a generous benefit package, including Medical, Dental, and Vision plans, 401(k) with company contribution, paid time off, paid parental leave, and tuition reimbursement.