Client Service Associate - Wealth Management

Job Description

Job Description

Company Description

Stelvio Private Wealth is a boutique Wealth Management firm formed in 2021, which transitioned out of the Private Client Group of Wells Fargo Advisors. Stelvio Private Wealth has offices in Greenwich, CT, New York City, NY and the Bay Area, CA and touts individuals, families and non-profits as clients in a total of 42 states.

 

Stelvio Private Wealth operates through Wells Fargo Advisors Financial Network, LLC (WFAFN), a member of SIPC, and a registered broker-dealer.

As a Client Service Associate , you'll serve as the first point of contact for clients. You'll be called upon to provide a wide range of service, administrative and relationship management support to our firm working closely with our Managing Partner and with the Associate Financial Advisors.

 

• Cultivate and enhance new and existing client relationships through active communication with clients, processing client requests, resolving inquiries, providing guidance and making sure key information and documentation remains current
• Interact with clients to address or best direct questions and inquiries. Responsible for client retention and day-to-day client satisfaction.
• Assist with phone calls to prospects and clients, schedule client-related appointments, coordinate client mailings/invitations to company events.
• Provide general administrative support such as managing logistics and refreshments for meetings, answering incoming telephone calls, managing incoming emails/faxes, filing, schedule appointments and overall organizational support.
• Play a role in client on-boarding and ongoing lifecycle related activities (new account opening, account maintenance, disbursements, etc.).
• Collaborate with Managing Partner on ad-hoc projects.
• Perform duties and responsibilities specific to department functions & activities.
• Perform other duties and responsibilities as required or assigned by supervisor.
• Provide sales and service support (i.e., create, review and distribute various client reports and presentations or assist with client events); may be for current clients or prospects.
• Responsibilities include the following: 1) adhering to and complying with the applicable, federal and state laws, regulations and guidance, including those related to anti-money laundering (i.e. Bank Secrecy Act, US PATRIOT Act, etc.) 2) adhering to firm policies and procedures, 3) completing required training, 4) identifying and reporting suspicious activity to the AML Officer, and 5) knowing and verifying the identity of any customer(s) that enters into a relationship with the Bank.

 

  Education and/or Experience

• An active Series 66 (AG/RA) OR Series 63 (AG) and Series 65 (RA) is not mandatory, but a nice-to-have
• Industry experience preferred, specifically in a CA/CSA role preferred.
• In-depth knowledge of current (or previous) financial institutions or custodians one
• High School Diploma/Equivalency
• College degree preferred

 

Knowledge/Skills

• Strong analytical skills with the ability to synthesize information
• Exceptional writing, interpersonal and client service skills
• Strong presentation skills; comfortable speaking in front of clients and potential clients
• Proven self-starter with the ability to think and work autonomously
• Effective prioritization capabilities
• Team player willing to help and learn from others
• Excellent written and verbal skills with careful attention to detail
• Strong industry, product, and branch procedures knowledge
• Detail oriented with superior organizational skills and ability to prioritize tasks
• Strong computer skills and knowledge of Microsoft Office products
• Team player with the ability to collaborate with others
• Ability to work in a fast-paced, evolving environment
• Goal oriented, self-motivated and results driven
• Knowledge of financial services products, including but not limited to equities, bonds, options, mutual funds, insurance, and managed accounts

What We Offer

While lean & mean, we still offer a highly competitive suite of benefits designed to help our team members balance their personal and professional life commitments.

 

• Paid Holidays
• Paid Time Off (PTO)
• Highly subsidized Health, Dental, and Vision Plans
• 401k Retirement Account with 6% Company Match Contributions
• Free Life Insurance, Long & Short-Term Disability Insurance
• Flexible Spending Accounts and Health Savings Accounts, if applicable

\nCompany Description

Stelvio Private Wealth Management is a boutique firm founded in February 2021 by a former Wells Fargo Advisors' Managing Director - Investments. For 6 years, said founder, was the youngest Managing Director at the firm, with now a total of 18 years of industry experience. Stelvio Private Wealth has offices in Greenwich, CT, New York City, NY and the Bay Area, CA and touts private clients in a total of 42 states.

Company Description

Stelvio Private Wealth Management is a boutique firm founded in February 2021 by a former Wells Fargo Advisors' Managing Director - Investments. For 6 years, said founder, was the youngest Managing Director at the firm, with now a total of 18 years of industry experience. Stelvio Private Wealth has offices in Greenwich, CT, New York City, NY and the Bay Area, CA and touts private clients in a total of 42 states.