Sales Manager - Mini Stevens Creek

The e‑Commerce Sales Manager has the opportunity to lead a sales team to create an exceptional experience for customers. This role is responsible for selecting, training, coaching, developing and retaining the very best e‑Commerce Sales Associates for the store and driving a high‑level of performance among the sales team to increase market share, achieve targeted unit sales and profit margins while delighting every Customer along the way. Lead the Future of Automotive Retail At AutoNation, innovation drives everything we do—from automotive retail to vehicle service to automotive finance. As a Fortune 200 company, we’re looking for leaders who are ready to shape the future of automotive retail. Why You’ll Love Working Here National scale with entrepreneurial spirit Inclusive culture and diverse leadership Competitive compensation and benefits Opportunities to make a real impact Our values and culture What We’re Looking For Proven leadership experience Strategic thinking and execution skills Passion for innovation and people development Day‑to‑Day Responsibilities Leading yourself and the team in a way that supports AutoNation’s Vision and Mission Setting a clear vision and goals for the sales team to achieve targeted performance in new and used vehicle sales and profit Engaging and motivating the team to achieve key goals, performance expectations and AutoNation best practice processes Driving the business through a high‑level of involvement in the day‑to‑day operations Ensuring that e‑leads are handled timely, answering questions, providing information and ideally setting an appointment for a visit to the store Managing the follow‑up with e‑leads to assist them as needed through their research phase until ready for a vehicle purchase Ensuring customers are transitioned effectively from phone and internet contact to their in‑store experience Managing the negotiation process with Sales Associates ensuring that customers understand their vehicle purchase options and pricing Appraising vehicles for trade Managing all three areas of customer traffic: Showroom, E‑Commerce, and Phones Partnering with General Manager and/or General Sales Manager to plan and manage new and used vehicle inventory Assisting in managing controllable expense elements for the New and Used Vehicle Departments Analyzing the business to determine shortfalls and developing action plans to improve performance Performance Metrics Targeted e‑lead conversions to appointments Targeted unit sales and gross profit Targeted associate retention Targeted Customer Satisfaction Index Requirements High School diploma or equivalent Proven success in e‑Commerce automotive sales Proven leadership ability to mentor and train others Ability to set and achieve targeted goals Ability to drive an exceptional customer experience Demonstrated communication and interpersonal skills Organization and follow‑up skills Experience and desire to work with technology Valid in‑state driver’s license and an acceptable, safe driving record Career Growth Opportunities Used Vehicle Manager Financial Services Director Compensation & Benefits Commission role with an estimated income of $4‑20k per month Competitive compensation and 401k matching Health, dental, vision insurance and maternity benefits Associate purchase and discount programs for new and pre‑owned vehicles, services, parts, collision, accessories, and AutoGear Access to discounts through YouDecide website offers from top providers and retailers Participation in DRVPNK mission to donate millions of dollars to cancer research and treatment EEO Statement AutoNation is committed to creating a diverse, equitable, and inclusive environment in our workplace and the services we provide. We welcome candidates from all backgrounds who are passionate about making a positive impact. Even if you do not meet every requirement, we encourage you to apply. #J-18808-Ljbffr AutoNation