Tech Support Specialist
Namely
Advocate is a mission-driven organization helping people access the government benefits and support they deserve. We combine expert advocacy with technology to streamline complex processes for claimants. We’re looking for a Tech Support Specialist who thrives on problem-solving, enjoys troubleshooting, and can build systems that prevent issues before they occur. This role is critical to keeping our day-to-day operations running smoothly while also helping us scale for the future. Responsibilities Daily Troubleshooting & Support (50%) Diagnose and resolve day-to-day technical issues such as: Broken or missing e-signature integrations, Workflow statuses not updating correctly, Medical records, case artifacts, or other files getting stuck in the system. Monitor daily reports and logs for errors. Serve as the first line of support for internal teams experiencing operational tech issues. Escalate and coordinate fixes with engineering as needed. Onboarding & IT Support (20%) Set up accounts, access, and tools for new hires. Maintain software licenses and user permissions across platforms. Provide basic IT support for staff (e.g., troubleshooting email, Slack, Salesforce, etc.). Systems & Process Improvement (30%) Analyze recurring issues and implement improvements to reduce future problems. Collaborate with operations and engineering to design scalable, reliable systems. Create documentation and internal guides to streamline troubleshooting and onboarding. Qualifications Experience: 2–4 years in a technical operations, IT, or support engineering role. Skills: Strong troubleshooting ability across SaaS systems (CRM, workflow tools, integrations). Comfortable navigating and fixing issues in Salesforce or similar platforms. Basic IT support knowledge (identity management, access provisioning, device/software troubleshooting). Mindset: Problem-solver who enjoys “fixing what’s broken” as much as preventing it from breaking again. Detail-oriented but able to see the bigger picture when designing processes. Thrives in a fast-paced, mission-driven environment. #J-18808-Ljbffr Namely
$30.15k
...questions, troubleshoot, or offer training and support to prospects and customers through the... ...inquiries. Besides financial and tech, what industries use chat agents ? What... ...customer support agent, or a technical support specialist. Some examples of businesses that use...SuggestedHourly payFull timePart timeFor contractorsWork experience placementFreelanceRemote workWork from homeHome officeFlexible hoursShift workRemote Work Authority
San Francisco, CA4 days ago$53.12 - $58.14 per hour
...Legal Support Specialist page is loaded## Legal Support Specialistremote type: Hybridlocations: San Franciscotime type: Full timeposted on: Posted Todayjob requisition id: JR202600697Greenberg Traurig (GT), a global law firm with locations across the world in 15 countries...SuggestedFull timeTemporary workWork at officeLocal areaFlexible hoursGreenberg Traurig
San Francisco, CA1 day ago- ...Patient Support Tier 1 Specialist Tier 1 specialists handle all phone calls, emails, and SMS messages from patients answering questions about... ...opportunity with one of the fastest-growing startups in health-tech ~ Fully remote working environment available in the...SuggestedHourly payRemote workMonday to FridayShift workWeekend work
Phil
San Francisco, CA16 days ago $116.48k - $165k
A technology company in New York is seeking a Product Support Specialist to respond to user needs and provide expert support for their AI products. This role involves technical problem-solving and working closely with customers to enhance their experience. Candidates should...SuggestedAnthropic
San Francisco, CA1 day ago$116.48k - $165k
...engineers, policy experts, and business leaders working together to build beneficial AI systems. About the role As a Product Support Specialist, you’ll be at the front lines of safely delivering AI to the world by responding to, investigating, and tracking user needs in...SuggestedFull timeVisa sponsorshipMenlo Ventures
San Francisco, CA4 days ago- Provide swift and professional deskside IT support Perform on-site analysis, diagnosis, and resolution of desktop problems for clients, recommend and implement corrective solutions Install, configure, test, maintain, monitor, and troubleshoot client workstations, mobile...Remote work
$26 per hour
...recovery programs and developing compassionate communities that support each client in their journey. Our model of care focuses on a... ...them to develop the skills to thrive! Title: Peer Support Specialist Job Duties: Peer Support Specialists are people in a peer-designated...Full timeLocal areaImmediate start$30 - $40 per hour
Technical Support Specialist Desktop Support Specialist - San Francisco, CA Posted: 7/8/2026 Pay Range: $30.00 - $40.00 per hour Job ID: 64296 Job Category: Technical Support Specialist Position Type: Full Time Duration: Full Time Shift: 1 Remaining Positions:...Hourly payFull timeShift work$63.7k - $91k
...Summary: This employee’s primary job duty is to provide on-site support to the office personnel including software and hardware... ...is posted. Sign in to set job alerts for “Technology Support Specialist” roles. IT Office Support Specialist (Part-Time) Telecom Support...Full timePart timeWork at officeRemote work- ...Contract to Hire Location: San Francisco, CA (Financial District). This role reports to the Head of IT. Responsibilities Technical Support: Serve as the initial point of contact for end user support, ensuring timely issue resolution and providing end-to-end support....Contract workWork at office
$93k - $135k
...Product Support Specialist Cooley is seeking a Product Support Specialist to join the Innovation team. Position summary: Cooley Innovation embraces a culture of customer service excellence and all members of the department are expected to move this agenda forward...Full timeTemporary workWork at officeFlexible hoursWeekend work$90k - $105k
...we’re looking for exceptional talent to help us move even faster. Position Summary Harness is seeking a highly motivated IT Support Specialist II to provide hands‑on, on‑site support for our San Francisco and Mountain View offices. This role is ideal for a customer‑focused...Monday to FridayFlexible hoursShift workWeekend work$40 - $55 per hour
The Institute of Knowledge (IOK) is seeking a dedicated and skilled IT Support Specialist to join our team in San Francisco, California, United States . This is a Full-Time position within a unique and mission-driven educational organization. IOK offers a diverse range...Hourly payFull timeWork at office$70k - $80k
This is a field-based role supporting VEG hospitals across the Bay Area, with the candidate residing in or near San Francisco, Pleasant Hill, San Jose, or Palo Alto. The role focuses on keeping local hospitals running smoothly and helping new hospital openings start strong...Casual workWork at officeLocal areaFlexible hoursShift work3 days per week$59.92k - $78.65k
The Role: Minted is seeking a skilled IT Support Specialist II to champion the technical needs of our growing business. In this role, you will serve as a subject matter expert for our corporate team, dedicated to delivering a world-class support experience. You will proactively...Full timeTemporary workWork at officeLocal areaRemote workWork from homeWorldwideMonday to Friday$70k - $80k
VEG ER for Pets is seeking a Field Service Technician to support its hospitals across the Bay Area. This role involves ensuring smooth hospital operations through technical support and frequent travel. The ideal candidate will have IT support experience and strong communication...- About the Team The IT Services and Support team is responsible for providing seamless, efficient, and reliable IT solutions across the... ...overall employee experience. About the Role As an IT Support Specialist, you will be the first point of contact for troubleshooting...Work at officeRelocation package
- Griffin Resources is hiring an IT Field Support Specialist II for one of our clients in the Bay Area. Role Overview This position is a mid-level role with over two to four years of experience and a strong technical aptitude. This person is a good communicator and a person...Remote work
- ...locations. Parking is free. Key Requirements High School Diploma (or equivalent) with additional education preferred. IT Help Desk Support experience (application & hardware support). Technical training & certifications: client certifications. Knowledge, Skills and Abilities...Work at officeRemote work
MDAEdge
San Francisco, CA5 days ago $90k - $125k
...Position Overview The International School of San Francisco is seeking a dynamic and collaborative Data Systems Administrator & Support Specialist. The role focuses on strengthening integrations, data reliability, and reporting across the school. Primary responsibilities...Full time$49.04 - $66.35 per hour
...practices and entrepreneurial spirit allow exceptional opportunities for professional achievement and career growth. The Practice Support Specialist operates with a high level of autonomy providing senior level administrative and practice support to a partner and clients....Hourly payContract workWork experience placementWork at officeWorldwideShift work3 days per weekWilson Sonsini
San Francisco, CA1 day ago- ...GT Restructuring seeks a Legal Support Specialist for their San Francisco office. This role involves high-level secretarial and administrative support to attorneys, focusing on litigation and tax matters. The ideal candidate should have a Bachelor's degree or equivalent...Work at office
GT Restructuring
San Francisco, CA1 day ago $55k - $65k
...Legal Support Specialist The San Francisco office is seeking to hire a Legal Support Specialist. The Legal Support Specialist plays a key role in providing daily administrative and practice support to attorneys and legal professionals across multiple practice areas. The...Work at officeRemote work2 days per week3 days per week1 day per weekPillsbury Winthrop Shaw Pittman
San Francisco, CA4 days ago$85k - $105k
...goal in this position is making people happy while creating simple and repeatable solutions for all! You will Provide high-touch IT support (helpdesk, troubleshooting) to local and remote Zip employees across hardware and software (Mac & Windows) Maintain and provide...Work at officeLocal areaRemote workHome officeFlexible hours$120k - $150k
...Job Description Job Description Coho Technology Solutions is seeking a highly skilled Resident Service Support Specialist (RS3) – Call Manager to provide dedicated, onsite technical support at MCAS Iwakuni, Iwakuni, Japan. This position is responsible for the administration...Full timeCasual workLocal areaFlexible hours- ...Legal Support Specialist LHH is currently seeking a skilled Civil Litigation Secretary to join a large firm in San Francisco, CA. As a Civil Litigation Secretary, you will play a crucial role in supporting our legal team in handling civil litigation matters. This position...Local area
LHH
San Francisco, CA4 days ago - ...engagement with clients, remote work or work-from-home arrangements are not available for this position.Position SummaryThe Resident Support Specialist (RSS) is the welcoming presence at the front desk of our permanent supportive housing community. This role helps create a...Permanent employmentRemote workWork from home
Episcopal Community Services
San Francisco, CA1 day ago $40 per hour
...to make sure every one of them gets ... Show more Full-time All states, USA Behavioral/Autism Support. Show more Full-time As a Customer Support Specialist, you will be responsible for providing exceptional service and support to customers, including: respond...Hourly payFull timeWork at officeRemote workWork from homeclay.global
San Francisco, CA3 days ago$63.08k
...Border Protection (CBP), Office of Field Operations (OFO). You will provide guidance and technical advice in a variety of mission support functional areas for a Field Office or Port of Entry. This position starts at a salary of $63,081.00 (GS-07, Step 1) to $100,315...Permanent employmentFull timeTemporary workPart timeFor contractorsInternshipWork at officeLocal areaImmediate startWork from homeCustoms and Border Protection
San Francisco, CA5 days ago- ...Markel Corporation, located in San Francisco, is seeking a Support Specialist to join the underwriting team. This role serves as a resource for managing workloads and ensuring the needs of clients and agents are met efficiently. The ideal candidate will excel in a fast...
Markel
San Francisco, CA1 day ago
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