Hybrid Grave Dispatch/Scheduler

Job Description

Job Description

Call Center Representative/Scheduler - Graveyard

THIS IS AN ON-SITE POSITION IN SEQUIM, WASHINGTON. YOU MUST BE ABLE TO WORK IN THE OFFICE

About the Company:

 

Security Services Northwest, Inc. (SSNW) is your full-service security company. Founded in 1977, we offer professional and complete security services for residential, commercial, and industrial customers in Washington, Oregon, California, Wyoming, Idaho, Utah and Alaska. 

Security Services Northwest is a nationally recognized supplement for Department of Defense anti- terrorism force protection. 

From providing armed and unarmed security officers and patrol services to installing burglar alarms and camera systems, Security Services Northwest, Inc., provides our customers with the highest level of service. We have an exceptional, experienced team to assist you in mastering your skills, with great growth opportunity. 

If you’re passionate about always doing your best work, making an essential contribution, and serving with kindness and humility, please consider applying today! People are at the heart of our business, and we’re always looking for new people to join our family of professionals! 

"Work Hard, Be Kind."

Benefits:

• $22-24/hour for graveyard shifts
• Health Insurance
• Dental Insurance
• Vision Insurance
• Employee Assistance Program
• Paid Time Off (PTO)/Holidays Paid at time and a half if worked
• Opportunity for overtime
• Full time or part time

SSNW is a drug-free workplace.

SSNW is seeking a part-time or full-time GRAVEYARD dispatcher/scheduler for our corporate headquarters in Sequim, WA.

• Dispatchers monitor burglary, fire, and medical alarms for hundreds of customers
• Dispatch alarms to the appropriate agency
• Answer phones, take messages, and dispatch calls for answering service customers
• Perform a variety of computer tasks and other office duties.

As a 24/7 operation, we have multiple shifts available each day with weekend and holiday work, and variable days off. Applicant must be comfortable with multi-tasking, a high-stress work environment, and the work pace changing drastically at times.

Requirements:

• Must have a valid driver's license and clean driving record
• Must be able to pass an office efficiency checklist:
  • Typing test - 40 WPM minimum
  • Take sample calls with messages, dispatch call
  • send email, fax, etc...
  • Navigate between screens
  • Put calls on hold, transfer calls
  • Excel, Word, Microsoft 365
• Must be able to commute, or live near Sequim, WA
  • Must have a reliable vehicle 
• Must be able to work in person at the Headquarters in Sequim, WA

Shift:

• 10-hour shift
• Graveyard shift
• Night shift
• Monday to Friday
• Weekend availability
• Holidays 

Experience:

• Dispatching: 1 year (Preferred)

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