Senior Property Manager

J ob Summary - Kansas City, Missouri

The Senior Property Manager oversees all operational, financial, and strategic aspects of assigned properties and leads the property management team. This position focuses on optimizing property performance through effective business operations, budget management, and team development, ensuring the property meets or exceeds financial and operational objectives.

Duties and Responsibilities

Strategic Management & Leadership

• Develop and implement strategic plans to maximize property performance and ROI

• Set and monitor property performance goals and benchmarks

• Provide leadership and direction to the property management team, including the Community Manager

• Create and maintain standard operating procedures

• Identify opportunities for operational improvements and cost savings

• Lead change management initiatives and property improvements

Financial Management

• Oversee property budget development and management

• Monitor and analyze financial performance metrics

• Manage operating expenses and capital expenditures

• Review and approve property-related expenditures

• Ensure timely rent collection and maintain optimal occupancy rates

• Analyze market conditions and adjust pricing strategies accordingly

• Prepare and present financial reports to ownership/management

Operations Oversight

• Supervise all aspects of property operations and maintenance

• Oversee vendor and contractor relationships

• Manage capital improvement projects

• Ensure compliance with all regulatory requirements

• Monitor and maintain property standards and conditions

• Develop and implement preventive maintenance programs

• Oversee emergency response procedures and risk management

Team Leadership

• Provide direct supervision to Community Manager and maintenance staff

• Establish performance expectations and goals

• Conduct regular performance evaluations

• Implement training and development programs

• Monitor staffing levels and recruitment needs

• Foster a positive work environment and team culture

Compliance and Risk Management

• Ensure compliance with all federal, state, and local regulations

• Maintain current knowledge of Fair Housing laws and other relevant regulations

• Oversee property insurance and risk management programs

• Manage audit processes and documentation

• Monitor and maintain all required certifications and licenses

* Additional duties may be assigned by management

Qualifications

Required

• Bachelor's degree in Business, Property Management, or related field preferred

• 5+ years of progressive property management experience

• Previous supervisory experience required

• Strong financial acumen and budget management experience

• Proven track record of property performance optimization

• Advanced knowledge of property management software (Yardi preferred)

• Excellent analytical and problem-solving skills

• Strong leadership and team development abilities

• Valid driver's license and reliable transportation

• Ability to pass background check and drug screening

Preferred

• CPM, ARM, or related industry certifications

• Experience with HUD/Section 8 housing programs

• Bilingual (English/Spanish)

• Experience managing capital improvement projects

Performance Expectations

• Maintain occupancy rates at or above portfolio benchmarks

• Achieve or exceed NOI targets

• Maintain operating expenses within budget

• Ensure compliance with all regulatory requirements

• Maintain team turnover below portfolio average

• Submit accurate and timely reports to ownership/management

Physical Requirements

• Ability to walk properties and climb stairs

• Capable of working in various weather conditions

• May require lifting to 20 pounds

• Extended periods of sitting and computer use

$55-65K annually