Maintenance Manager

Job Description

Proudly Recognized as Lancaster County's Best Place to Work!

Excellent Career Growth Opportunities

The Maintenance Manager leads the maintenance team and is accountable for the safe, reliable operation of manufacturing equipment, facilities, and utility systems. This role plans maintenance work, develops employees, strengthens preventive, predictive and pro-active maintenance programs, and reduces unplanned downtime while managing costs. The manager partners with Production, Engineering, and Safety and assists the Project Manager with project planning and execution.

Responsibilities

• Lead and develop the maintenance team through clear expectations, coaching, training, and performance management.
• Manage staffing, shift coverage, overtime, and on-call support to meet production needs.
• Prioritize and schedule maintenance and shutdowns based on safety, equipment criticality, and production needs; communicate repair status.
• Lead troubleshooting and repairs of mechanical, electrical, hydraulic, pneumatic, and control systems; provide hands-on support and coordinate specialist assistance.
• Improve preventive, predictive and pro-active maintenance plans using equipment history, manufacturer guidance, and condition monitoring.
• Lead root cause analysis of recurring failures and major breakdowns using equipment data, 5 Whys, and fishbone analysis. Assign corrective actions, owners, and deadlines; document findings and verify effectiveness.
• Manage the CMMS and maintain accurate work orders, equipment histories, drawings, and manuals.
• Create and update maintenance procedures and SOPs for new and existing equipment, including safe work steps and inspection requirements. Control revisions and train technicians on changes.
• Oversee maintenance of buildings, grounds, and utilities; coordinate inspections and outside services with support from the Project Manager.
• Enforce safe maintenance practices, including lockout/tagout, guarding, and PPE; coordinate contractor safety and inspections with the safety lead.
• Manage the maintenance budget, control costs, and recommend equipment repairs, replacements, and improvements.
• Maintain critical spare parts and coordinate purchasing, vendors, and contractors to balance reliability, quality, and cost.
• Assist the Project Manager and Engineering with equipment and facilities projects. Provide technical input, coordinate maintenance resources, and support installation, commissioning, documentation, and training.
• Monitor downtime, preventive maintenance completion, backlog, recurring failures, and costs; use results to improve reliability.
• Maintain an organized workplace, collaborate professionally across departments, and demonstrate Direct Wire’s core values.

Requirements

• Bachelor’s degree in engineering or a related technical field required. Candidates with an associate degree or other educational qualifications may be considered with significant relevant experience.
• Five or more years of industrial maintenance experience, including demonstrated supervisory or management responsibility in manufacturing.
• Experience planning maintenance, developing technicians, managing contractors and budgets, and using CMMS.
• Strong knowledge of industrial mechanical and electrical systems, motors, drives, hydraulics, and pneumatics; working knowledge of PLCs and automated equipment. Experience with automated production equipment is preferred.
• Ability to interpret electrical schematics, mechanical drawings, and technical manuals; develop clear maintenance procedures and SOPs; and apply structured root cause analysis to prevent recurring failures.
• Strong leadership, communication, planning, and problem-solving skills, with the ability to balance urgent repairs and long-term reliability work.
• Honor Direct Wire’s core values

Benefits

• Medical, dental, and vision coverage for employees and their families beginning on day one.
• Company-funded Health Reimbursement Account (HRA).
• Optional Health Savings Account (HSA) and Flexible Spending Account (FSA).
• Disability, accident, critical illness, hospitalization, and life insurance options.
• Employee Assistance Program (EAP).
• 401(k) with a 5% company match after 90 days of employment.
• Pet insurance.
• Generous paid time off, wellness days for eligible on-site employees, and paid holidays.

Competitive salary based on experience and qualifications.

Direct Wire uses eVerify and we are a drug-free and smoke-free workplace.

Our Core Values

Be a Great Person: Practice the highest integrity, care for and respect all, and always do the right thing.

Serve Your Customers Well: Do whatever it takes for customer success, be driven by mutual success, and be willing to sacrifice for the greater good.

Do Great Work: Seek continuous improvement, take initiative, share your ideas, and practice exceptional attention to detail.

Be a Great Teammate: Be positive, enthusiastic, and dependable. Listen well, support your coworkers, and help create a workplace where everyone succeeds.