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Training Manager

Insight Global

Training ManagerA retail employer in the Cincinnati area is seeking a Training Manager to support the ongoing success and development of an Asset Protection Center of Excellence for a major grocery retail client. This role will be responsible for developing, delivering, and continuously improving training and coaching programs across three specialized teams: customer claims & video review, internal fraud analytics, and alarm monitoring.The Training Manager will play a key role in ensuring team members are prepared to perform effectively and consistently by leading new-hire training, ongoing education, refresher training, and targeted coaching initiatives. This individual will partner closely with operational leadership, subject matter experts, and client stakeholders to identify learning needs, reinforce process and quality expectations, and ensure training evolves alongside program requirements.

Vacancy posted 2 days ago
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