Physical Therapy Aide Front & Back Office

Job Description

Job Description

Benefits:

• Bonus based on performance
• Employee discounts
• Health insurance
• Training & development

Health Atlast West L.A. is seeking a reliable, professional Physical Therapy Aide to support both front-office operations and back-office patient care in a fast-paced, multi-specialty medical environment. This role is hands-on, patient-facing, and operationally critical. This is not a passive role —attention to detail, accountability, and strong communication are mandatory.

Core Responsibilities

Front Office Duties

• Check patients in and out accurately and efficiently

• Confirm appointments and perform reminder calls/texts

• Assist with intake paperwork and ensure completion

• Answer basic patient questions and route clinical questions appropriately

• Maintain front desk flow and uphold professional patient experience standards

Back Office / Clinical Support

• Assist providers during patient visits as directed

• Work with patients on prescribed exercises and modalities (under provider supervision)

• Escort patients, set up treatment rooms, and prepare equipment

• Ensure rooms are clean, stocked, and turned over between patients

• Assist with laundry, linens, and overall clinic cleanliness

• Maintain compliance with clinic protocols, safety standards, and workflows

Required Qualifications

• Prior experience as a PT Aide, Rehab Aide, or Medical Assistant preferred

• Comfortable working both front and back office —no silos

• Strong communication and patient-interaction skills

• Reliable, punctual, and able to multitask under pressure

• Able to follow clinical instructions precisely

• Professional demeanor with patients and staff

• Must live reasonably close to West Los Angeles (reliability matters)

Preferred (Not Required)

• Experience in a multi-specialty clinic (PT, Chiro, Medical, Acupuncture)

• Familiarity with EHR systems and medical office workflows

• Interest in healthcare, rehabilitation, or physical therapy career path

Work Environment

• Fast-paced, structured, performance-driven

• Team-based, high accountability

• Patient-centered, ethical, non-drug-focused care model

What This Role Is Not

• Not a desk-only job

• Not a “clock-in, clock-out” mentality

• Not suitable for someone uncomfortable with patient interaction or physical activity

How to Apply

Qualified candidates should apply with a resume and brief explanation of:

• Relevant experience

• Availability

• Why they are a good fit for a multi-specialty healthcare setting