Site Manager | Lead the Business. Drive the Experience.

Site Manager Lead the business. Drive the experience. Job details: Run the business - Lead all day-to-day operations staffing, scheduling, performance, and execution to deliver a high-performing site. Build and lead a winning team - Hire, train, coach, and develop your team to perform at a high level and grow within EL. Create succession depth your best hire is the one you developed. Deliver a standout customer experience - Set the standard for fast, friendly, and flawless service resolving concerns quickly and turning moments into lasting loyalty. Build collaborative culture - Create an environment where the team works together, handles conflict constructively, and holds each other to the standard without you having to manage every interaction. Drive performance and results - Be present a minimum of 45 hours per week. Own your site's sales, labor, and operational metrics understand the numbers, speak to the gaps, and course-correct before small issues become bigger ones. Lead with safety and compliance - Enforce all safety protocols and ensure a safe environment for customers and team members at all times. Own equipment and uptime - Maintain equipment, minimize downtime, and ensure everything is running reliably. Use data to lead - Analyze reports, financials, and performance metrics to make informed decisions and drive continuous improvement. What you bring: Proven leadership experience in a managerial or supervisory role car wash, automotive, or service industry preferred Strong talent developer you build people up, retain top performers, and create succession depth Financial literacy you understand labor, revenue, and cost drivers and can walk through your numbers Operationally excellent you balance speed, safety, quality, and efficiency without tradeoffs Comfortable being the decision-maker when things go wrong you don't wait Culture builder you address team conflict directly and constructively; you don't let it fester Proficiency with Microsoft Office and operational reporting systems Knowledge of car wash equipment, maintenance, and safety practices or willingness to learn quickly Flexible availability including evenings, weekends, and holidays High school diploma or equivalent; bachelor's degree in business or related field preferred How you show up ECW competencies: Customer-Centric Approach Sets service expectations, coaches team members on customer interactions, and addresses service issues quickly. Problem-Solving Resolves operational issues, supports team problem solving, and escalates when needed. Team Collaboration Builds a positive team culture, runs effective meetings, and addresses team conflict promptly. Drives Results Delivers site performance goals, manages daily execution, and holds team members accountable. Safety & Compliance Ensures safety standards are followed, corrects unsafe behaviors, and promotes a safe work culture. Job Knowledge & Technical Proficiency Maintains strong operational knowledge and ensures the team is trained on procedures and systems. Why El Car Wash: Fast-growing, high-energy, and customer-obsessed El Car Wash is where you lead, build, and make a real impact. Florida's #1 express car wash and growing fast. Your leadership matters here. What you'll get: Full comprehensive benefits (Health, Vision, Dental) 401(k) with 4% match yes, free money Flextime- Paid time off Parental leave (maternity & paternity) Tuition reimbursement Pet insurance On-the-job training and real career growth FREE car washes Equal Opportunity Employer This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor. #J-18808-Ljbffr El Car Wash