Staff Product Manager, Integrations

Staff Technical Product Manager, Integrations

San Francisco, CA

GoFundMe is the world's most powerful community for good, dedicated to helping people help each other. By uniting individuals and nonprofits in one place, GoFundMe makes it easy and safe for people to ask for help and support causes—for themselves and each other. Together, our community has raised more than $40 billion since 2010. GoFundMe Pro helps nonprofit organizations fundraise more effectively across donation experiences, peer-to-peer fundraising, and events. We're looking for a Staff Product Manager to own high impact product areas across the supporter and nonprofit admin experience.

Join us as a Staff Technical Product Manager, Integrations and lead the strategy, architecture, and evolution of our integrations ecosystem. In this highly strategic and deeply technical role, you'll own the vision and roadmap for how our platform connects with the systems our customers rely on most—including Salesforce, iPaaS partners, APIs, data pipelines, and emerging ecosystem integrations. We're looking for a rare combination of strong product instincts and deep technical fluency: someone who can think like a platform architect while obsessing over customer outcomes and usability. This role is ideal for a technical PM or engineering leader who has successfully transitioned into product management and thrives in highly cross-functional environments. You'll partner closely with Engineering, Design, Customer Success, Partnerships, Sales, and executive leadership to build scalable, reliable, and extensible integration capabilities that power mission-critical fundraising workflows for nonprofits and enterprise customers.

Candidates considered for this position will be located in or willing to relocate to San Francisco, CA. This is a hybrid role with expectations to work from our SF office 3x per week.

The Job

• Own the strategy and roadmap for our integrations ecosystem, including Salesforce, APIs, middleware, and platform extensibility
• Lead highly technical product initiatives across integrations, platform infrastructure, and ecosystem capabilities
• Build scalable, reliable, and secure integrations that help customers seamlessly manage fundraising workflows and data across systems
• Drive the evolution of our Salesforce integrations ecosystem, including Salesforce Nonprofit Cloud (NPC), NPSP, AppExchange capabilities, APIs, and workflow automation
• Shape the future of our platform and API strategy, balancing immediate customer needs with long-term architectural investments
• Partner deeply with Engineering to define technical requirements, influence system design decisions, and deliver robust integration capabilities
• Work cross-functionally with Design, GTM, Customer Success, Partnerships, Security, Legal, and Infrastructure teams to execute effectively
• Act as the voice of the customer by deeply understanding how nonprofits and enterprise organizations manage operational workflows, integrations, and data ecosystem
• Use qualitative and quantitative insights to inform roadmap prioritization, define success metrics, and continuously improve customer outcomes
• Collaborate with strategic partners, including Salesforce and integration providers, to stay ahead of platform capabilities, certifications, and ecosystem opportunities
• Drive strong execution by transforming ambiguity into clear priorities, sequencing work effectively, mitigating risk, and aligning stakeholders across complex initiatives
• Ensure integrations meet high standards for scalability, reliability, security, privacy, and compliance
• Champion your product internally by building alignment, clarity, and excitement across teams while influencing without direct authority
• Mentor and influence other PMs while contributing to product management best practices across the organization

You

• Proven track record of building, launching, and scaling platform or integrations products that drive measurable customer and business impact
• Strong analytical and decision-making skills grounded in data, customer insight, and sound technical judgment
• Experience partnering closely with Engineering teams to deliver technically sophisticated products at scale
• Deep familiarity with Salesforce integrations, APIs, workflows, objects, AppExchange ecosystems, and automation tooling
• Strong understanding of APIs, middleware, integration architectures, and platform ecosystems
• Strong AI fluency and demonstrated understanding of emerging AI/LLM capabilities, including how AI can be applied to integration workflows, automation, developer tooling, and customer experiences.
• Hands-on familiarity with AI tools and AI-assisted workflows, including comfort leveraging AI across product discovery, technical planning, experimentation, and execution
• Exceptional communication skills with the ability to influence senior leadership, align teams, and drive execution across complex stakeholder groups
• Ability to operate independently, manage ambiguity, and lead through complexity
• Humility, curiosity, and a strong bias toward learning and continuous improvement
• A builder mindset with high ownership, strong curiosity, and a passion for solving complex systems problems
• Bonus: prior engineering experience or an engineering-to-product management career path

Preferred

• Prior experience as a software engineer or technical architect
• Experience with iPaaS platforms, developer ecosystems, or enterprise workflow tooling
• Experience working on enterprise SaaS or infrastructure/platform products
• BA/BS in Computer Science, Engineering, or another technical field
• MBA or background in consulting, systems strategy, or technical operations

Why this role matters

Integrations are foundational to how our customers operate. This role sits at the center of product strategy, platform scalability, customer workflows, and ecosystem expansion. You'll have the opportunity to shape core infrastructure and deliver capabilities that directly impact customer growth, retention, and operational efficiency at scale.

Why you'll love it here

• Make an Impact : Be part of a mission-driven organization making a positive difference in millions of lives every year.
• Innovative Environment : Work with a diverse, passionate, and talented team in a fast-paced, forward-thinking atmosphere.
• Collaborative Team : Join a fun and collaborative team that works hard and celebrates success together.
• Competitive Benefits : Enjoy competitive pay and comprehensive healthcare benefits.
• Holistic Support : Enjoy financial assistance for things like hybrid work, family planning, along with generous parental leave, flexible time-off policies, and mental health and wellness resources to support your overall well-being.
• Growth Opportunities : Participate in learning, development, and recognition programs to help you thrive and grow.
• Commitment to DEI : Contribute to diversity, equity, and inclusion through ongoing initiatives and employee resource groups.
• Community Engagement : Make a difference through our volunteering program.

We live by our core values: impatient to be great, find a way, earn trust every day, fueled by purpose. Be a part of something bigger with us!

GoFundMe is proud to be an equal opportunity employer that actively pursues candidates of diverse backgrounds and experiences. We do not discriminate on the basis of race, color, religion, ethnicity, nationality or national origin, sex, sexual orientation, gender, gender identity or expression, pregnancy status, marital status, age, medical condition, mental or physical disability, or military or veteran status.

The annual U.S. salary range for this full-time position is $181,000 - $271,000. The company also offers equity and other benefits to employees, including healthcare, dental, vision, life insurance and 401(k) saving program. In addition to this wage, there are geolocation differentials that will increase pay depending on the work location. Additionally pay may vary depending on other factors including skills, experience, education, or training. Your recruiter can share more about the specific total compensation package based on your location during the hiring process.

If you require a reasonable accommodation to complete a job application or a job interview or to otherwise participate in the hiring process, please fill out this accommodation form.

Global Data Privacy Notice for Job Candidates and Applicants: Depending on your location, the General Data Protection Regulation (GDPR) or certain US privacy laws may regulate the way we manage the data of job applicants. Our full notice outlining how data will be processed as part of the application procedure for applicable locations is available here. By submitting your application, you are agreeing to our use and processing of your data as required.

Learn more about GoFundMe:

We're proud to partner with GoFundMe.org, an independent public charity, to extend the reach and impact of our generous community, while helping drive critical social change. You can learn more about GoFundMe.org's activities and impact in their FY '25 annual report.

Our annual "Year in Help" report reflects our community's impact in advancing our mission of helping people help each other.

For recent company news and announcements, visit our Newsroom.