Branch Manager

Description

Branch Manager - Hampden and Lincoln Energy Services

Do you enjoy developing teams, building customer relationships, and finding new ways to grow a business? R.H. Foster Energy is looking for a Branch Manager to lead our Hampden and Lincoln locations. You'll have the opportunity to shape how both branches operate, support the people who serve our customers every day, and help expand our fuel delivery and service business in both communities.

What You'll Do:

• Drive business growth in the Hampden and Lincoln markets by identifying prospective customers, developing local relationships, and pursuing opportunities for fuel delivery and service.
• Grow existing accounts by understanding customer needs, identifying additional services we can provide, and working with internal teams to deliver solutions.
• Build relationships with local businesses and community partners that strengthen R.H. Foster Energy's presence in both markets.
• Set sales and growth goals with company leadership, track progress, and use customer and financial results to guide branch priorities.
• Lead drivers, service teams, and office staff across both branches, developing employees and delivering a consistent customer experience.
• Hire, coach, and develop staff. Support required training and certifications, recognize strong performance, and address concerns promptly.
• Help develop budgets, manage expenses, and improve branch profitability.
• Monitor delivery and service performance, customer satisfaction, inventory, safety, and compliance. Partner with the Delivery Center and other teams to resolve issues.
• Oversee driver performance and timecards, working with dispatch and Safety to support applicable transportation requirements.
• Conduct monthly safety meetings and ensure employees have the equipment and training needed to work safely.
• Resolve customer concerns and incidents promptly, following company reporting procedures.
• Maintain inventory controls and ensure billing, invoicing, reporting, and payroll responsibilities are completed on time.

What You Bring:

• Experience leading teams in energy services, delivery, field service, or a similar operation, ideally across multiple locations.
• Experience developing new business, growing customer accounts, and building relationships in the communities you serve.
• The ability to coach employees, develop leaders, and hold teams accountable.
• A strong commitment to safety, customer service, and regulatory compliance.
• Comfort working with sales goals, budgets, financial results, inventory, and operational reports.
• Sound judgment, clear communication, and the ability to balance priorities across two branches.

Why Join R.H. Foster Energy?

• Competitive pay based on experience
• 401(k) with company match
• Health, dental, and vision insurance
• Allstate voluntary benefits, including accident, critical illness, and whole life with long-term care
• Company-paid life insurance
• Short- and long-term disability
• Paid time off
• Heating fuel and service discounts
• Supportive team environment

R. H. Foster is an equal opportunity employer and does not discriminate on the grounds of race, color, religion, sex (including pregnancy, gender identity, and sexual orientation), national origin, age (40 or older), disability, genetic information, veteran status, or any other legally protected status.