Store Director

At Brookshire Grocery Company (BGC), we're not just about business-we're about building a community where you can thrive. Based in Tyler, Texas, BGC is home to five unique banners-Brookshire's Grocery Company, Super 1 Foods, Spring Market, Fresh by Brookshire's, and Reasor's-operating over 215 + stores across Texas, Louisiana, Arkansas, and Oklahoma. We're all about creating a workplace where you can thrive. At BGC, you matter, your contributions are celebrated, and your future is unlimited. Whether you're launching your career or ready to level up, you'll find a supportive team, endless growth opportunities, and a chance to make an impact. Here’s what sets us apart: Wellness that works for you: Comprehensive medical, vision, dental, and prescription coverage. Flexibility and freedom: Paid time off to relax, recharge, and enjoy life. Ownership that empowers: 401(k) plan to help you build a solid future that the Company contributes to. Savings for your lifestyle: Exclusive employee discounts on the things you need most. Investing in your dreams: Scholarships and educational support to fuel your growth. Adventure awaits: Access to a 205-acre outdoor recreation area for unwinding, connecting, and having fun. When you join BGC, you're not just starting a job-you're becoming part of something bigger. We're here to support your goals, inspire your journey, and celebrate your wins. Job Summary: Manages staff and oversees store operations to ensure quality of product, food and physical safety, and adequate inventory stock levels. Responsible for total store sales and profits through use of acceptable business practices. Promotes high level of engagement and customer satisfaction; and ensures adherence to Company standards and procedures. Essential Duties and Responsibilities: Carries out management responsibilities including interviewing, hiring, training and developing partners; planning, assigning, and directing work; appraising performance, rewarding, and disciplining partners; scheduling, addressing complaints, and resolving problems. Reviews historical data to predict future sales from ads and promotions. Manages inventory using item management processes to ensure satisfactory in-stock levels. Reviews profit and loss, sales, shrink, and labor data; provides verbal or written summary to upper management regarding any related issues. Directs store operations and manages operating expenses to maximize cash flow, EBITDA, sales, shrink, gross margin, and net profit. Responsible for maintaining and improving sales performance, cash flow, public relations, product quality, work standards, and labor. Reviews and analyzes budget and personnel reports to determine and address areas of concern, and to plan long-term strategic objectives aligned with supporting banners. Displays exemplary customer service and acts as a role model for partners; enforces customer engagement standards by greeting customers, answering questions, and responding to customer complaints. Ensures implementation of effective merchandising plans to increase sales through displays, store layouts, and category management promotions. Communicates with Category Managers regarding product delivery, service, and impact on store operations. Conducts store inspections and takes appropriate action to ensure store conditions adhere to Company standards. Enforces quality control and food safety standards throughout the store and ensures dated products are stocked and rotated properly. Stays up-to-date regarding community activities such as business openings or closures to monitor potential impact on store business. Required to open/close store. Ensures the store is presentable for the customer shopping experience; makes certain adequate staff is available; ensures safety, responsiveness, and fiscal management of cash and monetary assets. Maintains clean, safe and sanitary working and shopping environment by adhering to Company safety procedures. Knowledge, Skills and Abilities: Advanced knowledge of store operations required. Advanced understanding of Company checkout policies and procedures. Advanced knowledge and compliance of state laws regarding the sale of alcohol, tobacco, and lottery, as applicable. Advanced knowledge of anti-money laundering and other government regulations relating to monetary transactions. Advanced knowledge of cash register. Advanced knowledge of WFM (Workforce Management). Intermediate knowledge of on-site fuel station procedures, if applicable. Basic knowledge of SAP for reporting purposes. Basic mathematical skills. Strong organizational and time management skills. Ability to effectively communicate (in written and verbal form) with customers and partners. Ability to remain professional and courteous with customers at all times. Ability to lead and motivate others. Ability to carry out long-term strategic objectives aligned with Company initiatives. Ability to prepare reports and business correspondence. Must be detail-orie #J-18808-Ljbffr brookshires