Quality Assurance Engineer

Quality Assurance Engineer

CAI is a global services firm with over 9,000 associates worldwide and a yearly revenue of $1.3 billion+. We have over 40 years of excellence in uniting talent and technology to power the possible for our clients, colleagues, and communities. As a privately held company, we have the freedom and focus to do what is right—whatever it takes. Our tailor-made solutions create lasting results across the public and commercial sectors, and we are trailblazers in bringing neurodiversity to the enterprise.

We are looking for a motivated Quality Assurance Engineer ready to take us to the next level! If you have a passion for improving software quality and experience with test automation framework and are looking for your next career move, apply now.

We are looking for a Quality Assurance Engineer to support software quality efforts across government and public sector IT projects by developing and executing test strategies, ensuring compliance, and driving continuous improvement of testing processes. This position will be a full-time contract role and is currently remote, with potential for occasional onsite work in Chicago, IL.

What You'll Do

• Develop, execute, and maintain comprehensive test plans, test cases, and test scripts across functional, regression, integration, UAT, and smoke testing
• Identify, document, and track defects using tools such as Jira or ServiceNow, ensuring timely resolution in collaboration with development teams
• Drive QA efforts for software releases, including both manual and automated testing
• Support User Acceptance Testing (UAT) by coordinating sessions with stakeholders, documenting results, and facilitating sign-off
• Validate that systems meet business requirements, security standards, Section 508 accessibility requirements, and public-sector compliance standards
• Develop and maintain test automation frameworks using tools such as Selenium, Playwright, or similar
• Conduct API testing and validate data integrity across integrated systems
• Participate in Agile ceremonies including sprint planning, stand-ups, and retrospectives
• Prepare and deliver QA status reports, defect analysis, and test summary documentation
• Document test cases, test steps, and expected results clearly and consistently
• Collaborate with business analysts to review requirements and identify gaps in testability early in the lifecycle
• Communicate effectively with developers, stakeholders, and cross-functional teams
• Support continuous improvement of QA processes, tools, templates, and standards

What You'll Need

Required:

• Bachelor's degree in Computer Science, Information Systems, or related field, or equivalent experience
• 5+ years of QA or software testing experience, preferably within government or public sector environments
• Experience with both manual and automated testing methodologies
• Experience working within SDLC frameworks including Agile/Scrum and Waterfall
• Hands-on experience with automation tools such as Selenium, TestComplete, QTP, or similar
• Experience with defect tracking and test management tools
• Experience with API testing
• Strong written and verbal communication skills with the ability to present to non-technical stakeholders
• Understanding of data privacy requirements including PII and regulated data handling

Preferred:

• Experience testing web applications and APIs
• Familiarity with Section 508 or WCAG accessibility testing
• Experience with performance and load testing tools such as JMeter or LoadRunner
• Experience supporting government agencies or public-sector IT environments
• Experience working in SLA-driven or contract-based delivery environments

Physical Demands

• Ability to safely and successfully perform the essential job functions consistent with the ADA and other federal, state, and local standards
• Sedentary work that involves sitting or remaining stationary most of the time with occasional movement to attend meetings
• Ability to conduct repetitive tasks on a computer, utilizing a mouse, keyboard, and monitor

Reasonable accommodation statement

If you require a reasonable accommodation in completing this application, interviewing, completing any pre-employment testing, or otherwise participating in the employment selection process, please direct your inquiries to View email address on click.appcast.io or View phone number on click.appcast.io.

EEO Statement

It is the policy of Computer Aid, Inc.(CAI) not to discriminate against any employee or applicant for employment because of race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status, genetic information, disability or because he or she is a protected veteran. It is also the policy of CAI to take affirmative action to employ and to advance in employment, all persons regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status, genetic information, disability or protected veteran status, and to base all employment decisions only on valid job requirements. This policy shall apply to all employment actions, including but not limited to recruitment, hiring, upgrading, promotion, transfer, demotion, layoff, recall, termination, rates of pay or other forms of compensation and selection for training, including apprenticeship, at all levels of employment.

Employees and applicants of CAI will not be subject to harassment on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status, genetic information, disability or because he or she is a protected veteran. Additionally, retaliation, including intimidation, threats, or coercion, because an employee or applicant has objected to discrimination, engaged or may engage in filing a complaint, assisted in a review, investigation, or hearing or have otherwise sought to obtain their legal rights under any Federal, State, or local EEO law is prohibited.

$100,000 - $120,000 per year

The pay range for this position is listed above. Exact compensation may vary based on several factors, including location, experience, and education. Benefit packages include medical, dental, and vision insurance, as well as 401k retirement account access. Employees in this role receive paid time off and may also be entitled to paid sick leave and/or other paid time off as provided by applicable law.