Lead Project Manager

## Lead Project ManagerApplylocations: Pennsylvania Remote: Costa Rica Remotetime type: Full timeposted on: Posted 5 Days Agojob requisition id: R17393Responsible for staff management and directing and managing services for client projects to assure high quality, on-time, and on-budget services while promoting excellent customer service.As a Lead Project Manager, you will oversee staff management and the successful delivery of client projects to ensure high‐quality, on‐time, and on‐budget outcomes. You will play a key role in maintaining service excellence, ensuring operational consistency, and supporting both customer satisfaction and team development across project lifecycles.**What You’ll Be Doing*** Manage designated Project Management staff, including mentoring, developing career paths, and building role‐specific competencies.* Ensure all required training is completed and documented.* Review system configurations and study documents to ensure accuracy, quality, and compliance with SOPs and standards.* Coordinate routine status meetings to support communication, workload oversight, and forecasting.* Collect and monitor staff metrics to support operational insights.* Independently lead all phases of program/study delivery, including Planning & Setup, Monitoring, and Closeout.* Gather customer requirements and communicate them effectively to internal teams.* Develop study documentation and oversee equipment distribution and tracking.* Prepare and deliver operational reports.* Oversee study data and documentation archiving in alignment with quality expectations.* Set and maintain clear customer expectations throughout the project lifecycle.* Monitor timelines and manage financial elements, including budget review, revenue forecasting, scope changes, and invoice reconciliation.* Identify risks, propose mitigations, and escalate issues when appropriate.* Manage internal and external negotiations to support collaboration, efficient resource use, and positive team environments.* Apply structured problem‐solving approaches and maintain issue‐tracking documentation to ensure timely resolution.* Provide primary service line support to cross‐trained colleagues.* Serve as point of contact for focus areas within the service line, as applicable.* Influence strategic decision‐making and support the execution of departmental objectives.* Act as operational readiness lead for new product initiatives within the line of business.* Guide study teams to ensure consistency across therapeutic areas or programs and alignment with customer objectives.* Ensure timely completion of training requirements.* Present study services at Investigator Meetings or site initiation meetings when needed.* Participate in client meetings with Business Development or Operations to present services and operational data flow.* Assist in developing training plans and onboarding new Project Management team members.* Perform other duties or special projects as required.**What We Look For*** Bachelor’s degree and proven project management skills in a clinical research, pharmaceutical, or related technical environment.* Demonstrated ability to mentor and develop staff.* 5–10 years of relevant industry experience, preferably within the pharmaceutical or life sciences sector.* Strong understanding of the drug development process.* Excellent organizational, interpersonal, time‐management, and prioritization skills.* Strong verbal and written communication skills, including fluency in English.* Proficiency with Microsoft Office tools.* High attention to detail and responsiveness to requests.* Valid passport and ability to travel approximately 20%.**What We Offer*** Comprehensive medical, dental, and vision coverage* Health Savings Account (HSA) and Flexible Spending Account (FSA) options* 401(k) with company match* Paid time off, paid holidays, and volunteer time* Paid parental leave and family‐supportive benefits* Employee assistance program and well‐being resources* Life and disability insurance* Additional voluntary benefits for U.S. employees At Clario, part of Thermo Fisher Scientific our purpose is to transform lives by unlocking better evidence. It’s a cause that unites and inspires us. It’s why we come to work—and how we empower our people to make a positive impact every day. Whether you're advancing clinical science, building innovative technology, or supporting our global teams, your work helps bring life-changing therapies to patients faster.**EEO Statement**At Clario, part of Thermo Fisher Scientific is an equal opportunity employer. Clario evaluates qualified applicants without regard to race, color, religion, gender, national origin, age, sexual orientation, gender identity or expression, protected veteran status, disability/handicap status, or any other legally protected characteristic. #J-18808-Ljbffr