Inside Estimator

Inside Estimator

Don't miss your chance to join our SERVPRO® of Rockville-Olney team as a new Inside Estimator. In this position, you will be making a difference each and every day. We have a sincere drive toward the goal of helping make fire and water damage "Like it never even happened."! We're seeking someone with 3+ years of experience writing Xactimate estimates in the restoration/construction industry, has excellent analytical skills, is detail-oriented, and is a serious multi-tasker. If you are self-motivated and have superb interpersonal skills, then you'll thrive in this work environment. Our idea of the ultimate candidate is one who is proactive, loves taking ownership, and has a drive for excellence. Are you highly dependable and excited about routinely exceeding expectations? Then you may be our perfect hero! As a valued SERVPRO® of Rockville-Olney employee, you will receive a competitive pay rate with the opportunity to learn and grow.

Primary Responsibilities:

• Internal claims management and estimating services for commercial and residential projects - Water & Fire Mitigation, Mold & Bio-Remediation, Contents, and other Environmental work
• Review, analyze and validate restoration field documentation including scope, sketch, photos, and 3D scan
• Utilize various project documentation tools, software, and technology (i.e. XactAnalysis, MICA, Matterport/DocuSketch, etc.)
• Create accurate and comprehensive estimates in Xactimate & Symbility/Cotality from field scope, considering all relevant factors, such as labor, materials, overhead cost, and margins
• Create & submit project proposals and bids for contract work
• Complete Time & Materials estimate data entry
• Provide timely supplements and change orders as requested by field staff, obtaining approvals as necessary
• Review and analyze estimates written by peers, insurance adjusters, consultants, and other 3rd-party services
• Understand and adhere to client/TPA guidelines for estimating, exceeding timeframe and performance expectations
• Maintain internal and external communication with key stakeholders
• Prepare final estimate package for the upload, audit, and/or billing process
• Collaborate with team members to identify opportunities for maximizing gross profits at the project level
• Assist with other departments as needed or assigned

Position Requirements:

• Expertise in estimating projects within the restoration industry
• 3+ years experience with Xactimate and Symbility/Cotality
• IICRC Certifications in WRT, FSRT/OCT, AMRT desired
• Experience with project management, project scoping, job file processes, negotiation, and quality assurance
• Proficiency in Microsoft Office Suite
• Ability to learn new software
• Outstanding organizational skills with a keen attention to detail
• Strong communication skills, both written and verbal
• Proven time management expertise
• Self-motivated and results-driven
• Ability to meet deadlines
• Ability to participate in "On-Call" phone rotation
• Minimum of HSD/GED required
• Ability to successfully complete a background check subject to applicable law

Hours:

• Normal Working Hours - Monday to Friday 8 AM to 5 PM, 40-45 hours/week
• Potential for flex hours/work from home on scheduled days, dependent upon proven ability and level of experience
• Flexibility to work overtime when required, including occasional on-call phone rotation responsibilities
• Additional compensation may be applicable for on-call periods

Compensation: $60,000.00 - $75,000.00 per year