Guest Service Agent
Rittenhouse Hotel
Guest Service Agent
Greet, register and service guests in a friendly and courteous manner according to hotel/brand and sustainability standards.
Front Desk Supervisor or Sales Coordinator Front Office Manager or Sales Manager
Immediately greet guests and offer to assist with their needs.
Register and assign guests to hotel rooms.
Establish methods of payment and verify credit.
Make and confirm reservations.
Compute bills, collect payments, and make change for guests.
Transmit and receive messages, using telephones or the PMS system.
Respond to guest requests in a timely manner.
Receive and resolve guest complaints, elevating to supervisor if necessary.
Secure guests' valuables in hotel safe or safe-deposit boxes, if not available in guest rooms.
Perform bookkeeping activities, such as balancing accounts and conducting audits.
Be aware of guest satisfaction scores and work toward increasing departmental and overall guest satisfaction.
Practice safe work habits, wear protective safety equipment and follow MSDS and OSHA standards.
Assist in the breakfast area or assist guests with luggage when staffing assistance is required or during peak periods.
Ensure overall guest satisfaction.
Perform other duties as requested by management.
High School diploma or equivalent preferred.
Previous customer service experience or equivalent training required.
Knowledge of PMS systems preferred.
Competitive wages for full time and part time opportunities
Medical, Dental and Vision Health Insurance
Paid Time Off
401k Company Match
Daily Pay
Free Basic Life Insurance
24/7 access to TELUS Health, a confidential work-life resource.
Travel Discounts
Commuter Transit and Commuter Parking Benefits
Employee Assistance and Wellness Program
Educational/Professional Development
Referral Bonus Program
Work schedule varies and may include working on holidays, weekends and alternate shifts.
Requires standing for extended periods, walking, pushing, lifting up to 25 pounds, bending and reaching; stooping, kneeling, or crouching.
People Are Our Capability Hearts That Serve Only Excellence Stay Nimble - Own It
The Rittenhouse Hotel$18 - $19 per hour
...Guest Service Agent Our hotel is in search for a Guest Service Agent with flexible schedule and an outgoing personality. Hotel experience preferred. Location: Garden Grove, CA FLSA: Non-Exempt Status: Full-time Reports to: Front Office Manager Pay Range...SuggestedFull timeWork at officeFlexible hoursShift workAfternoon shift$20 per hour
...Travel + Leisure Co. Guest Services Associate Travel + Leisure Co. is the world's leading vacation ownership and travel membership company, with a dynamic and growing portfolio of resort, travel club, and lifestyle travel brands. Our dedicated associates help the company...SuggestedHourly payTemporary workSeasonal workWork at officeWorldwideFlexible hours- About the job Urgent Guest Service Agent The Guest Service Agent must have the ability to perform all reservations call center functions including taking reservations, making outbound calls, email, SMS and website chat communication with guests. ESSENTIAL FUNCTIONS Manage...SuggestedWork at office
$20.5 per hour
...Guest Service Representative The Nothing Bundt Cakes (NbC) Guest Service Representative creates a warm, welcoming environment for our guests, offers creative solutions for unique celebratory occasions and sells our delicious cakes. The Guest Service Representative is...SuggestedHourly payWork experience placementAfternoon shiftEarly shift- ...Guest Service Representative Residence Inn Anaheim Hills Yorba Linda is looking for an outstanding Guest Service Representative to join the team! Our Guest Service Representatives are hands-on, team-oriented professionals with high standards and are driven to exceed...SuggestedHourly pay
$19 - $21.5 per hour
...professional point of contact for residents, their families, and visitors. You will be responsible for providing exceptional customer service and creating a welcoming and supportive atmosphere. Your role will involve coordinating services, answering inquiries, and...Part timeFlexible hoursWeekend workSavant Senior Living
Garden Grove, CA4 days ago$16.5 - $23 per hour
...Guest Services Representative The Guest Services Representative ("GSR") position must demonstrate and promote a strong commitment to providing the best possible experience for our guests. This position is responsible for assisting guests, answering phones, checking...Weekly payPart time- ...hair color market share.Using market analysis to sell approved beauty products, introduce new products and concepts, provide customer service, conduct product education both in store and virtually.Providing color & curl/texture consulting services to professional beauty...Work at office
SBH Health System
Garden Grove, CA2 days ago $24 per hour
...per hour.This position provides event-day support for premium guests at Honda Center, serving as a primary point of contact at premium... .... The role is responsible for delivering exceptional customer service, assisting with ticketing and seating needs, coordinating with...Hourly payWork at officeLocal areaRelocationNight shiftOCVIBE
Anaheim, CA2 days ago- ...We are only a 15-minute walk to Downtown Disney® and the Disneyland® Monorail. We are also happy to arrange transportation for our guests, provided by Anaheim Resort Transit (ART) at a nominal fee, directly to Disneyland®. HHM Hotels is proud to be an equal-opportunity...Hourly pay
The Rittenhouse Hotel
Anaheim, CA1 day ago $17 per hour
...HousekeeperJoin Healthcare Services Group (HCSG) as a Housekeeper, where you will play a vital role in maintaining a clean and safe environment... ...environment.Interact positively with residents, staff, and guests, providing excellent customer service.All other duties as...Part timeLocal areaHealthcare Services Group
Anaheim, CA2 days ago- ...HousekeeperThe Housekeeper position must demonstrate and promote a strong commitment to providing the best possible experience for our guests. The position is responsible for cleaning guest rooms in accordance with company guidelines and procedures.Demonstrates and...Weekly payFlexible hours
Extended Stay America
Anaheim, CA4 days ago - ...Service Concierge Victory Automotive Group is family owned and operated since 1997 with over 50 locations across the United States. We provide the best opportunities for all employees, customers, communities and each manufacturer we represent. Our continued commitment...Work at officeFlexible hours
Victory Automotive Group
Fullerton, CA2 days ago - ...As a Service Valet you will be focused on maintaining the cleanliness, organization, and appearance of the vehicles on the lot. As part of this role, you will be expected to coordinate with fellow employees to ensure timely deliveries and the highest level of customer...Full time
Weir Canyon Honda/Acura
Anaheim, CAa month ago - ...well-known hotel chain in Stanton, California is seeking a Night Auditor who is positive and friendly to provide exceptional service to hotel guests. This role includes assisting guests with check-in/check-out, processing payments, and completing Night Audit paperwork....Night shift
- ZMC Hotels in Buena Park, CA, is seeking dedicated housekeeping staff to maintain high cleanliness standards for guest rooms and public areas. You will replenish supplies, clean bathrooms, and respond promptly to guest requests, while ensuring guest comfort and hotel presentation...Flexible hours
- ...copier, and fax. Inform the General Manager of any unique situations, or unusual developments in front office operations. Handle guest complaints effectively and tactfully at all times. Be able to coordinate and efficient handling of incoming phone calls, emails,...Part timeWork at officeAll shiftsNight shiftWeekend work
Quality Inn- Placentia
Placentia, CA14 days ago - ...to discuss at time of interview)Life as a Night Auditor:Greet guests upon arrival, check them in and provide them with any information... ...communication and math skills2+ years' experience in customer service or hospitalityAble to learn computer functions and other on-the...Part timeWork at officeLocal areaShift workNight shift
Lodging Dynamics
Anaheim, CA12 days ago - ...Balance revenue and settle accounts nightly, maintain files, and reset the system for the next day of operations while performing Guest Service Agent tasks and duties. Your Growth Path Front Office Supervisor/Accounts Payable or Receivable Clerk – Front Office...Daily paidFull timePart timeNight shiftWeekend work
HHM Hotels
Anaheim, CAa month ago $30 per hour
...Impact Club Service Concierge Join our team to help create and develop the future of live entertainment and sports in Orange County... ...Concierge delivers exceptional dining experiences to members and guests by providing superior customer service, maintaining a clean and...Hourly payLocal areaNight shiftWeekend work- ...front desk operations and be a key person of reference for our guests and vendors. To be successful in this role, you will need to extend... ...approachable for all guests while providing excellent guest service The physical demands described here are representative of...Part timeLive inFlexible hoursShift workNight shift
$17.9 per hour
...We provide the best in hospitality - to our employees and our guests. We offer seasonal work and full-time careers; flexible schedules... ...career growth. We hire friendly employees who provide quality service. Responsibilities: Closing reports at the end of each night...Hourly payExtra incomeFull timeSeasonal workFlexible hoursNight shift$16.9 per hour
...will be prepping the food, cleaning, restocking, and greeting guests during your shift. When breakfast is over we expect everything... ...knowledge of daily house count, in-house groups, and features and services provided by the hotel. Be aware of guest satisfaction scores...Hourly payFull timePart timeShift work- ...Balance revenue and settle accounts nightly, maintain files, and reset the system for the next day of operations while performing Guest Service Agent tasks and duties. Your Growth Path Front Office Supervisor/Accounts Payable or Receivable Clerk - Front Office Manager Your...Daily paidFull timePart timeNight shiftWeekend work
$16 - $35 per hour
...Hilton is seeking Housekeepers / Room Attendants to maintain the cleanliness, organization, and overall appearance of guest rooms and hotel areas to Hilton brand standards. Housekeepers are responsible for cleaning assigned guest rooms, making beds, changing linens, cleaning...Hourly payFull timeShift workWeekend workHilton
Placentia, CA2 days ago- ...Opportunity: Room Attendant Clean and maintain guest rooms to ensure rooms meet established standards. Your Growth Path Housekeeping Supervisor – Assistant Executive Housekeeper – Executive Housekeeper Your Focus Greet guests upon interaction with a warm and friendly greeting...Daily paidFull timePart timeWeekend work
Plazahotelelpaso
Anaheim, CA2 days ago - ...journey. In this fully remote role, you will assist with inquiries, resolve issues, provide booking updates, and ensure exceptional service. Ideal candidates have strong communication skills, experience in customer service, and a passion for travel. This position offers...Remote jobFlexible hours
- ...is for you. We seek someone who can handle 2-3 nights per week, delivering friendly service and efficient night-end procedures. The position emphasizes accuracy in closing reports, guest check-ins, and maintaining property safety, while supporting reservations and walk...Night shift
- ...is seeking a Night Auditor in Anaheim, California, to welcome guests and handle invoicing and guest requests. The role involves reconciling... ...by departments. We seek candidates with strong customer service skills, attention to detail, and at least 2 years in hospitality...Night shift
- ...independently while being part of a team. Responsibilities include closing nightly reports, ensuring guest safety, handling reservations, and providing exceptional guest service. Ideal candidates will have strong computer skills and effective communication abilities. The...Night shift
Do you want to receive more vacancies?
Subscribe and receive similar vacancies to Guest Service Agent. Be the first to apply!
- guest services associate Anaheim, CA
- guest service ambassador Anaheim, CA
- guest service support expert Anaheim, CA
- guest service Anaheim, CA
- guest services representative
- hotel guest service agent
- seasonal guest services representative
- overnight guest service representative
- guest services agent winter seasonal
- hotel concierge