Counter Server - Harriet's Hamburgers

DESCRIPTION

Counter Server / Front-of-House

We are looking for experienced and enthusiastic servers to join our renowned team at Harriet's Hamburgers! At Harriet's Hamburgers, we believe that every job has the potential to help you become the best you can be, and we are committed to fulfilling that promise.

Why Work with Us?

Harriet's Hamburgers Signature Employment Benefits:

• Highly Competitive Hourly + Full tips!
• Employee discounts
• Growth opportunities
• PTO (for full-time employees)
• Health Insurance (for full-time employees)
• Dental & Vision Insurance (for full-time employees)
• 401K (for full-time employees)

Job Overview

As a Counter Server/Front-of-House (FOH) Team Member, you will represent our company and be the first point of contact in delivering high-quality service and hospitality to our guests. Your duties will include:

• Warmly greeting guests as they enter and leave the restaurant
• Accurately describing dishes and making appropriate recommendations
• Correctly entering orders into our Point-of-Sale system
• Processing payments and serving food or beverages at the counter
• Maintaining a clean and organized workspace
• Providing quick, friendly, and accurate service
• Run food to guests tables, clear tables and keep all aspects of the dining room area clean.

Qualifications

We are seeking applicants who demonstrate the following qualities:

• Prior customer service experience
• A true "people person" providing exceptional and gracious service
• Experience working with a Point-of-Sale system
• Ability to work quickly and independently in a fast-paced environment
• Strong multi-tasking skills
• Competency in counting money and processing payments
• Ability to work effectively and efficiently even in stressful situations
• A genuine commitment to excellence and success
• Consistency and reliability
• Cheerful and positive attitude
• Values teamwork and loves serving and helping others

Applicants must be able to:

• Smile and maintain eye contact
• Speak enthusiastically
• Make emotional connections with guests
• Stand for extended periods

Average Rate: $17 / hour (Average rate includes hourly wage + average hourly tip earnings)

REQUIREMENTS

• Prior customer service experience
• A true "people person"providing exceptional and gracious service
• Experience working with a Point of Sale system
• Ability to work quickly and independently in a fast-paced environment
• Strong multi-tasking skills
• Competency in counting money and processing payments
• Ability to work effectively and efficiently even in a stressful situation
• A genuine commitment to excellence and success

Why Harriet's?

Because small-but-mighty is a real thing. You won't get lost here. You'll be known, valued, and challenged. We're building something Charlotte is proud of - and we want a Kitchen Manager who's proud to build it with us.

If that sounds like you, we'd love to meet you.