Engagement Coordinator

Job DetailsJob Location: The Ecology Center - San Juan Capistrano, CA 92675Education Level: 4 Year DegreeSalary Range: $20.00 - $22.00 HourlyTravel Percentage: NegligibleJob Shift: AnyJob Category: Customer Service The Ecology Center is a nonprofit community farm and cultural center located on a 28-acre Regenerative Organic Certified farm in San Juan Capistrano, California. Through regenerative agriculture, ecological education, nourishing food, and community engagement, we cultivate practical solutions for a healthier, more abundant future. Our work is grounded in a shared commitment to collaboration, stewardship, and meaningful impact. POSITION SUMMARY This position will be responsible for supporting the Engagement Team and the organization's collective efforts to cultivate conscious communities through meaningful gatherings. ESSENTIAL DUTIES & RESPONSIBILITIES Event Planning & Execution Participate in event curation Maintain the annual events calendar and staff TEC Google Calendar Create FAQ & Follow-up emails for guests Lead event execution (volunteer workdays, Good Medicine events, farm festivals, etc.) Engagement Operations Respond to inquiries via email, phone, and Instagram Organize event data and customer information Track departmental metrics Support leadership with relevant research projects Implement strategies to increase efficiency Volunteer Relations Participate in monthly new volunteer orientations Implement strategies to increase volunteer engagement, participation, and retention Maintain an organized database of volunteers’ interests Additional Tasks Gain proficient knowledge of the organization’s history and programs. Participate in "All Hands On Deck" activities, where all The Ecology Center staff cooperate on a large project, event, educational program, or volunteer days. Be prepared to lend a hand throughout the organization as needed. SUPERVISION, COLLABORATION & CONFLICT RESOLUTION This position reports to the Engagement Manager. The role provides the operational support, coordination, leadership, or supervision specifically assigned to the position. Formal hiring, discipline, performance evaluation, and other employment decisions apply only when expressly authorized. Key collaborators include the Engagement team; Development; Culinary; Education; Farm Operations; Marketing & Creative; and community partners, when applicable. Employees are expected to communicate respectfully, address concerns constructively, practice active listening, and contribute to a workplace grounded in trust and shared stewardship. Unresolved concerns should be elevated through the appropriate management or Human Resources channels. Qualifications Required 2 years of non-profit employment, with experience in event operations. Tech-savvy and familiar with Google Suite, Adobe Suite, Canva, and Klaviyo. Incredibly strong organizational and written/verbal communication skills. Detail-oriented. Skilled in relationship management. Ability to work independently and as part of a collaborative team. Ability to work from The Ecology Center in San Juan Capistrano. Positive attitude, resourcefulness, and willingness to learn and grow. Preferred Existing knowledge of and passion for environmental issues and awareness. Excellent knowledge of professional software, including Word, Excel, Google Docs/Spreadsheets. Must have reliable transportation and be able to travel distances of up to 75 miles for meetings and events. Experience in regenerative farming, mission-driven, or community-centered workplace. WORK ENVIRONMENT & PHYSICAL REQUIREMENTS This position works in a farm-based environment that may include office, event, program, and community-facing spaces. Stand, walk, sit, or move through assigned work areas as required by the position. Bend, reach, handle tools or materials, and perform assigned tasks safely. Safely lift, carry, or handle supplies consistent with the essential duties of the position. Work in office, guest-facing, event, or farm-based environments as appropriate to the position. Use the tools, equipment, and communication systems associated with the position. The Ecology Center will provide reasonable accommodations to qualified individuals with disabilities in accordance with applicable law. CULTURE & CORE VALUES The Ecology Center values a workplace rooted in care, connection, and shared responsibility. Team members bring our mission to life through collaboration, stewardship, and meaningful impact. Learn by Doing Be Part of the Solution Collaborate for Change Give More Than We Take Be Here Now BENEFITS Eligible employees may have access to: Medical, dental, and vision coverage. Retirement plan participation. Paid sick leave and other applicable paid time off. Employee discounts at the Farm Stand and Cafe. Professional growth in a collaborative, mission-driven, farm-based environment. Benefits are subject to employee eligibility, applicable plan terms, and organizational policies. EQUAL EMPLOYMENT OPPORTUNITY The Ecology Center is an equal opportunity employer committed to an inclusive and respectful workplace. Employment decisions are based on organizational needs, individual qualifications, and job-related criteria without regard to any characteristic protected by applicable federal, state, or local law. JOB DESCRIPTION ACKNOWLEDGMENT This job description outlines the general responsibilities and expectations of the position. It does not include every possible duty, and responsibilities may be adjusted based on organizational needs. Employment remains at will unless otherwise established through an authorized written agreement. #J-18808-Ljbffr