Fulfillment Center Team Lead - Inbound

As one of the nation's largest suppliers of appliance and HVAC parts, Encompass believes in building a team that feels more like family—you count on them every day. Job Overview The Inbound Supervisor at our fulfillment center oversees the daily operations of receiving and putaway. This role ensures inbound shipments are accurately unloaded, inspected, processed, and stored while maintaining high inventory accuracy and quality standards. The Supervisor leads a team of warehouse associates, enforces safety and compliance, and drives process efficiency to support overall operational performance. Typical Responsibilities Supervise and coordinate activities, including unloading, receiving, inspection, staging, and putaway, ensuring timely and accurate processing of incoming shipments. Monitor employee performance, provide coaching, and conduct training to maintain high productivity and quality standards. Ensure adherence to company policies, safety procedures, and quality control standards. Collaborate with warehouse leadership and other departments to optimize workflow and resolve operational issues. Maintain an organized and clean work environment in the receiving and putaway areas. Monitor and report on productivity, error rates, and accuracy; implement corrective actions as needed. Assist in developing and implementing continuous improvement initiatives to increase efficiency. Schedule labor and manage timekeeping for team members to ensure adequate staffing during shifts. Promote a positive, team‑oriented culture and support employee engagement. Qualifications High school diploma or GED required; associate degree or relevant coursework in supply chain or logistics is a plus. 2+ years of experience in warehouse operations, with at least 1 year in a lead or supervisory role. Experience with warehouse management systems (WMS) and RF scanning equipment. Strong organizational and problem‑solving skills. Effective communication and leadership abilities. Proficient in English (verbal and written). Ability to work in a fast‑paced environment and manage multiple priorities. Knowledge of OSHA safety standards and best practices in warehouse operations. Flexibility to work various shifts, including weekends or holidays, as needed. Ability to lift up to 50 lbs. regularly and stand/walk for extended periods. Comfortable working in varying warehouse temperatures and conditions. Manual dexterity to operate warehouse equipment and tools. Experience with Lean or Six Sigma methodologies is helpful. Forklift certification preferred. Work schedule: Monday – Friday, 6:00 AM – 3:00 PM with occasional overtime and weekends as needed. Benefits Health, dental and vision insurance, 401(k) with match. Employee assistance programs, paid time off, paid holidays, paid parental leave. Professional development opportunities. On‑demand pay options; forklift training programs. Referral Bonus Program. Team member appreciation events and recognition programs. Casual dress code. Team Member discounts on merchandise and supplier deals. Bonus Fulfillment Center Perks: free Nike Air Zoom Pegasus running shoes, free lunch or BBQ, on‑demand pay, and other perk highlights. Company Culture We are committed to safety and excellence and proud of a growing, innovative organization. Our workplace culture fosters collaboration, growth, and work‑life balance. EEO Statement Encompass Supply Chain Solutions, Inc., welcomes diversity and is an equal‑opportunity employer. All qualified applicants will be considered regardless of race, religion, color, national origin, sex, age, sexual orientation, gender identity, disability or protected veteran status. #J-18808-Ljbffr Encompass Supply Chain Solutions