Dispatch

Job Description

Job Description

Summit County, nestled in the scenic beauty of Utah, is committed to fostering a safe and supportive community through efficient and effective emergency response services. We offer excellent benefits and a stable career opportunity for those dedicated to serving our community. As a dispatcher, you will play a crucial role in coordinating emergency response efforts by dispatching various agencies, including the County Sheriff, Police, Fire, Animal Control, Fish & Game, and Emergency Medical Personnel.

If you are dedicated to making a difference in your community and have the qualifications we are looking for, we encourage you to apply. May hire a Dispatcher I, II, or III depending on submitted qualifications and experience. We are a drug free workplace conducting drug testing. Summit County is an equal opportunity employer that is committed to inclusion and diversity. We take affirmative action to ensure equal opportunity for all applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, Veteran status, or other legally protected characteristics. Open until filled. Applications reviewed as submitted .

SALARY

• Dispatcher I - $26.81 - $37.55/hr.

BENEFITS

• Options for a premium free Health Plan
• Dental Plan
• Life Insurance
• State of Utah Public Safety Retirement
• Sick Leave
• Parental Leave
• Vacation Pay
• 401K Match
• Orientation Pay Increase - up to 3% increase at the successful completion of six-month orientation period

QUALIFICATIONS

• Graduation from high school or equivalent.
• One (1) year of experience performing above or related duties preferred or an equivalent combination of education and experience.
• Successful completion of dispatch certification school (POST) and BCI Terminal Operator class within six (6) months from date of hire.
• Must be certified as an Emergency Medical Dispatcher (EMD) within twelve (12) months from date of hire.
• Must be able to type 40 wpm.
• Must work rotating shifts.
• Must work eighty (80) hours per bi-weekly pay period.
• Must complete 40 hours of training per year to maintain certification and all yearly certifications required by Sheriff's Office policy.
• Must successfully complete a background investigation.
• May not have been convicted of an offense involving dishonest, unlawful sexual conduct, physical violence and/or domestic violence; convicted of the unlawful use, sale of possession of a controlled substance prior to five (5) years from the date of conviction or last usage; convicted of a crime for which the applicant could have been punished by imprisonment in a federal penitentiary of this or another state.
• Must satisfactorily pass a pre-employment psychological examination as well as a pre-employment polygraph examination.

ESSENTIAL FUNCTIONS

• Receives and coordinates all 911 police, fire, ambulance and other emergency requests; relays instructions to radio units concerned; logs and types all citizen complaints. Dispatches patrol cars and emergency vehicles and equipment as necessary; informs involved officers of the nature of the call and provides follow up service to officers requesting additional service or information.
• Handles requests from officers on call for special or specific information, i.e. NCIC reports (criminal histories); follows up with appropriate department units for necessary information and relays some back to officer.
• Keeps informed of whereabouts of officers and emergency personnel at all times; maintains records on location of each officer and time spent on call scene.
• Broadcasts pick-up notices for wanted persons and stolen and suspect cars to officers; receives and checks inquiries for criminal record checks; receives and transmits information over Teletype.
• Conducts preliminary investigations and searches via NCIC/BCI, in-house files, FBI files, etc. and supplies requesting officer or official with results/ follow up on inquires for criminal history reports and current criminal status.
• Operates computer to maintain continuous record of communications activity, actions and disposition of emergency requests; keeps necessary logs, records and reports including incoming and outgoing calls.
• Maintains radio communications logs, NCIC/NLETS Teletype system; operates as needed to access and retrieve records and information.
• Must be able to perform as a credible witness in a court of law.
• Performs other duties as assigned.