Host/Hostess
Waxins Restaurant | Naples
DESCRIPTION A Host/Hostess is the first person the guest sees and the last: you are the face of the restaurant! As a host/hostess, you will be a member of a cohesive team that supports each other's success in a fast-paced environment. We are looking for females in the range of 25 - 40 y.o. You will be our face off the restaurant. High service.is required from you. What you will do:
- Understand our Guest-Obsessed culture and do whatever it takes to create a positive and memorable guest experience.
- Welcome guests warmly by opening the door, smiling, and making eye contact as they enter the restaurant
- Seat guests at their own pace, handing the appropriate menu(s) to each guest after they're seated.
- Communicate with servers and managers regarding availability of tables, seating of large parties, or special requests so that guests receive seamless service.
- Handle guests' complaints by listening to their concerns, always informing a manager, and resolving issues PLUS ONE to ensure overall guest satisfaction.
- Great pay
- Flexible schedules
- Growth opportunities
- Ability to communicate (speak, read, and write) in English.
- Basic computer skills.
- Ability to work in a high volume, fast-paced work environment.
- OpenTable skills
- Organized and good at turning tables
- Be in contact and set up events with our future guests
Vacancy posted 3 days ago
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