Engineering Operations Technician

Job Title

Join Insulet and play a key role in supporting innovative engineering teams that are transforming diabetes care through the Omnipod® platform. This hands-on, onsite opportunity is ideal for organized, detail-oriented professionals who enjoy managing equipment, inventory, and laboratory operations while helping engineers work efficiently in a safe, well-maintained environment.

Company Overview

Insulet started in 2000 driven to achieve our mission of enabling our customers to enjoy simplicity, freedom, and healthier lives through the use of our Omnipod® product platform. In the last two decades, we have improved the lives of hundreds of thousands of patients who have insulin-requiring diabetes, by using innovative technology that is wearable, waterproof, and lifestyle-accommodating. We are on an exciting trajectory of significant growth and global expansion enabling us to reach more patients around the globe.

Position Overview

This position is responsible for supporting the smooth operation of engineering teams, preparing mission-critical equipment and materials, maintaining engineering laboratories, and promoting a safe and efficient work environment. The ideal candidate will demonstrate exceptional attention to detail, strong organizational and inventory management skills, and a friendly, flexible work ethic aligned with customer requirements.

Responsibilities

• Maintain accurate inventory records and update databases regularly.
• Monitor stock levels and coordinate timely restocking with procurement teams.
• Implement 5S principles for efficient materials storage and workspace organization.
• Diagnose and resolve technical issues, ensuring timely repair or replacement of equipment.
• Support preventative maintenance and calibration of engineering equipment.
• Coordinate logistics for equipment deployment and relocation.
• Promote a safe working environment and ensure proper use of PPE.
• Maintain workplace cleanliness and safety standards.
• Accurately document accumulated knowledge and procedures for future reference and training.

Required Skills and Competencies

• Exceptional attention to detail and accuracy in inventory management.
• Demonstrates expertise in arranging, maintaining, and optimizing physical workspaces, tools, and materials for maximum efficiency and accessibility.
• Ability to manage multiple priorities.
• Friendly and adaptable work ethic with a customer-focused mindset.
• Effective communication and collaboration with cross-functional teams.
• Ability to follow established procedures with minimal supervision.
• Basic analytical and technical problem-solving skills.
• Familiarity with engineering equipment (e.g., lab instruments, testing devices).
• Proficiency in office software (Word, Excel) and technical documentation.
• Workplace safety training and commitment to safety protocols.
• Basic understanding of Android & iOS operating systems.
• Knowledge and interest in utilization of AI tools such as Copilot and Rovo to assist in tasks and documentation.

Education and Experience

• High School diploma/GED and 2+ years of relevant experience, or Associate's degree/Vocational Technical School diploma with focus on related field and 1+ years of relevant experience
• Six Sigma certification or related continuous improvement training is preferred, but not required

Additional responsibilities and skills

• Ability to learn and adapt to new technologies.
• Basic understanding of Android & iOS Operating Systems
• The position is 100% Onsite in our Acton Headquarters Location.
• Travel is estimated at 10% but will flex depending on business needs.

Compensation & Benefits

For U.S.-based positions only, the annual base salary range for this role is $20.23 - $30.34. This position may also be eligible for incentive compensation. We offer a comprehensive benefits package, including: medical, dental, and vision insurance; 401(k) with company match; paid time off (PTO); and additional employee wellness programs.

Application Details

This job posting will remain open until the position is filled. To apply, please visit the Insulet Careers site and submit your application online. Actual pay depends on skills, experience, and education.

Insulet Corporation (NASDAQ: PODD), headquartered in Massachusetts, is an innovative medical device company dedicated to simplifying life for people with diabetes and other conditions through its Omnipod product platform. The Omnipod Insulin Management System provides a unique alternative to traditional insulin delivery methods. With its simple, wearable design, the tubeless disposable Pod provides up to three days of non-stop insulin delivery, without the need to see or handle a needle. Insulet's flagship innovation, the Omnipod 5 Automated Insulin Delivery System, integrates with a continuous glucose monitor to manage blood sugar with no multiple daily injections, zero fingersticks, and can be controlled by a compatible personal smartphone in the U.S. or by the Omnipod 5 Controller. Insulet also leverages the unique design of its Pod by tailoring its Omnipod technology platform for the delivery of non-insulin subcutaneous drugs across other therapeutic areas. For more information, please visit insulet.com and omnipod.com.

At Insulet Corporation all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

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