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Senior Talent Acquisition Operations Specialist - Contingent Labor Management

$60 - $70 per hour

Experis/Manpower Group

Location: Abbott Park, Illinois

Duration: 6+ Months (potential for conversion to hire)

Pay Rate: $60 - $70 per hour

100% Onsite

Responsibilities
  • Lead day to day MSP program operations, ensuring SLA/KPI adherence, optimized rate cards, and high-performing supplier partnerships.
  • Manage VMS activities (e.g., Beeline, SAP Fieldglass), including requisition workflows, approvals, compliance checks, reporting, and user support.
  • Conduct quarterly business reviews with MSP and suppliers; drive action plans focused on fill rates, time to fill, quality, DEI outcomes, and cost optimization.
  • Maintain and update program processes, policies, and SOPs in alignment with Procurement, Legal, HR, and other stakeholders.
  • Serve as the primary escalation point for hiring managers and functional leaders to resolve issues promptly.
  • Lead change management for new processes, technology enhancements, and policy updates; deliver training and enablement sessions.
  • Ensure compliance with worker classification rules, co-employment risk mitigation, tenure/cooling policies, and data privacy guidelines.
  • Partner with Legal/Compliance on audits, documentation hygiene, and remediation as needed.
  • Monitor and govern rate adherence, exceptions, and waivers.
  • Own program metrics and dashboards to track cycle times, cost savings, quality, supplier mix, and diversity utilization.
  • Analyze trends to recommend sourcing strategies, rate card updates, and workforce mix decisions (contingent vs. FTE vs. SOW).
  • Lead cross-functional projects aimed at improving efficiency, stakeholder experience, and operational outcomes.
Key Success Factors
  • Advanced knowledge in MSP program operations.
  • Strong business acumen with the ability to influence senior stakeholders, negotiate with suppliers, and drive organizational change.
  • Excellent written and verbal communication skills; comfortable delivering training and executive-level updates.
Required Qualifications
  • Bachelor's degree in Business, HR, Supply Chain, Operations, or related field.
  • 6-8+ years of experience in contingent workforce, staffing, or MSP program operations with strong knowledge of MSP/VMS models.
  • 2+ years of people leadership experience (direct or matrix).
  • Demonstrated project management experience including scoping, planning, risk mitigation, and stakeholder communication.
  • Proficiency with VMS platforms (e.g., Beeline, SAP Fieldglass, Coupa) and advanced Excel; experience with BI tools (Power BI, Tableau) is a plus.
Preferred Qualifications
  • Experience overseeing SOW engagements in addition to staff augmentation programs.
  • Background in regulated industries such as healthcare, life sciences, financial services, or manufacturing.
  • Familiarity with global contingent workforce models (e.g., EOR, PEO) and international compliance nuances.
Consultants Eligible Benefits Upon Waiting Period:
  • Medical and Prescription Drug Plans
  • Dental Plan
  • Vision Plan
  • Health Savings Account (for High Deductible Health Plans)
  • Flexible Spending Accounts (Health, Limited Purpose, Dependent Care, Commuter Parking and Commuter Transit)
  • Supplemental Life Insurance
  • Short Term Disability (coverage varies by state)
  • Long Term Disability
  • Critical Illness, Hospital coverage, Accident Insurance
  • MetLife Legal, MetLife ID Fraud, and MetLife Pet Insurance
  • 401(k)
Vacancy posted 2 days ago
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