Receptionist - State Farm Agent Team Member

Job Description

Job Description

Benefits:

• Licensing Paid
• Bonus based on performance
• Competitive salary
• Flexible schedule
• Health insurance
• Opportunity for advancement
• Paid time off
• Training & development
• 401(k)
• Dental insurance
• Vision insurance

ABOUT OUR AGENCY:
Our agency has been proudly serving the community since 1991, bringing over 34 years of industry experience to the table. We’ve built a reputation for excellence and consistency, earning State Farm’s prestigious Crystal Excellence designation—an honor that recognizes 25 consecutive years of meeting top-tier quality standards.

Our team is made up of six talented professionals, and with me included, we have over 80 years of combined insurance experience. We offer a full benefits package that includes health, vision, and dental insurance, a 401k, and licensing support with bonuses for obtaining your license.

What truly sets us apart is our office culture. We’re a close-knit group that feels more like a work family than just coworkers. We value old-school customer service, still answer our phones with a smile, and pride ourselves on creating an environment where team members can grow and thrive.

If you're looking for a supportive, experienced team that values both personal and professional development, we’d love to hear from you.

ROLE DESCRIPTION:
Tol Graves - State Farm Agent is a leading insurance agency dedicated to providing exceptional service to our customers. We are currently seeking a dynamic individual to join our team as a Receptionist - State Farm Agent Team Member.

Our ideal candidate is highly organized, detail-oriented, and committed to contributing to a positive and productive workplace. If you thrive in a supportive role and are eager to learn and grow within the insurance industry, we invite you to apply and become a valued member of our team.

 
RESPONSIBILITIES:  

• Greet customers warmly in person and over the phone, directing them to the appropriate team members.
• Manage appointment scheduling and office communications.
• Assist in handling incoming inquiries and maintaining customer records.
• Engage in conversations with prospective and existing customers, identifying opportunities to offer insurance options.
• Provide excellent customer service and follow up on customers needs.
• Support the team with various administrative tasks and projects.

QUALIFICATIONS:  

• Previous experience in a receptionist or customer service role.
• Communication and interpersonal skills.
• Organizational and multitasking abilities.
• Comfortable with engaging in sales conversations.
• Basic computer skills, including Microsoft Office and CRM systems.