Emergency Room Clerk-Grundy

Overview

Emergency Room Clerk Grundy County Memorial Hospital Department: Emergency Department Schedule: As-Needed (PRN)

Grundy County Memorial Hospital is seeking a friendly, organized, and team-oriented Emergency Room Clerk to support our Emergency Department team. In this role, you’ll help create a welcoming experience for patients and visitors while supporting critical day-to-day operations that keep care running smoothly.

This position is a great fit for someone who enjoys a fast-paced environment, values teamwork, and takes pride in helping others during important moments. You’ll work closely with nurses, providers, patients, and support staff while playing an important role in patient registration, communication, and overall department support.

Why UnityPoint Health?

At UnityPoint Health, you matter. We’re proud to be recognized as a Top 150 Place to Work in Healthcare by Becker's Healthcare several years in a row for our commitment to our team members.

Our competitive Total Rewards program offers benefits options that align with your needs and priorities, no matter what life stage you’re in.  Here are just a few:    

• Expect paid time off, parental leave, 401K matching and an employee recognition program.

• Dental and health insurance, paid holidays, short and long-term disability and more. We even offer pet insurance for your four-legged family members.

• Early access to earned wages with Daily Pay, tuition reimbursement to help further your career and adoption assistance to help you grow your family.

With a collective goal to champion a culture of belonging where everyone feels valued and respected, we honor the ways people are unique and embrace what brings us together.   

And, we believe equipping you with support and development opportunities is a vital part of delivering an exceptional employment experience. 

Find a fulfilling career and make a difference with UnityPoint Health.

Responsibilities

• Welcome and assist patients, families, and visitors with professionalism and compassion
• Answer and direct incoming phone calls while supporting communication throughout the department
• Complete patient registrations and insurance verification accurately and efficiently
• Maintain patient information and documentation with a high level of confidentiality
• Support emergency department operations through clerical and administrative tasks
• Assist with coordinating patient admissions, transfers, and transportation services
• Help maintain a clean, organized, and well-stocked care environment
• Communicate effectively with providers, nurses, patients, and support teams
• Support patient safety initiatives and follow infection prevention guidelines
• Assist with department reporting, logs, and other operational support duties as needed

Qualifications

Knowlege/Skills/Abilities:

• Strong verbal and written communication skills in English
• Professional and courteous phone communication skills
• Ability to communicate effectively with patients, visitors, team members, and the public
• Ability to multitask while maintaining accuracy and confidentiality
• Basic computer skills and familiarity with a Windows-based environment
• Willingness to learn new systems, technology, and role-specific competencies as needed