Credit Risk Modernization Program Leader, Senior Vice President (Hybrid)

Credit Risk Modernization Program Leader, Senior Vice President (Hybrid)

The Credit Risk Modernization Program Leader is aligned to the multi-year roadmap activities impacting Credit Risk, Technology, Operations, Marketing, etc. and will be responsible for leading the strategic planning, execution, and governance of all workstreams and initiatives aligned with the roadmap as we modernize, centralize, simplify and accelerate processes. This position will own and drive the long-term technology roadmap for Credit Risk, ensuring alignment with business strategy, regulatory requirements, and emerging technology trends. The role will serve as a strategic partner to senior business and technology leaders and will work with cross-functional key partners to drive and deliver on streamlining technologies into a modern platform, enabling centralized capabilities, identifying simplification opportunities, and improve the acceleration and interpretation of data insights. This leader is a key contributor to the organization's vision for maintaining a robust credit risk framework, balancing innovation with regulatory expectations, and ensuring operational resilience.

Responsibilities:

• Lead key business projects and the implementation of initiatives related to policy governance and manage policy exceptions/approvals and entries
• Focus on process improvement and creating efficiencies by ensuring an effective approach and partnership with Audit management and apply consumer risk function knowledge (e.g., scoring and segmentation techniques and their uses)
• Conduct gap analyses and remediation work of any misalignments for policy changes
• Ensure test and significant credit changes are adequately reported and tracked and Peak Ending Net Receivables (ENRs) are adequately approved and stored systemically
• Provide regular feedback on all initiatives, tracking, reviews and reporting emerging trends and opportunities to senior management
• Establish cross-functional partnerships and networks to contribute to and execute cross-functional and business initiatives, such as developing/maintaining infrastructure through partnership with the Centralized Risk Infrastructure team
• Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency.

Qualifications:

• 10+ years of experience in credit risk management in the financial services industry
• Experience in people management and leadership
• Working knowledge of SAS or SQL programming and MS Office software proficiency required
• Consistently demonstrate clear and concise written and verbal communication
• Demonstrated ability to view data holistically and remain detail oriented to synthesize, prioritize and deliver results with urgency
• Demonstrated interpersonal, organizational, analytical, presentation, facilitation, negotiation and strategic skills
• Proven ability to obtain support and buy-in across a wide range of internal and external audiences
• Demonstrated work ethic and influencing skills

Education:

• Bachelor's degree/University degree or equivalent experience
• Master's degree preferred