Lead Carpet & Flooring Technician

Job Description
About the role


We are seeking an experienced Lead Carpet & Flooring Technician to join our team. In this role, you will oversee carpet and floor cleaning services while leading technicians in delivering high-quality results for residential and commercial clients.

Responsibilities include performing carpet and floor cleaning using methods such as hot water extraction, steam cleaning, and dry cleaning. You will also supervise water damage restoration services including water extraction, drying, dehumidification, and mold remediation.

Key Responsibilities

• Perform carpet and flooring cleaning using professional equipment and techniques
• Supervise water damage restoration services
• Lead, train, and mentor technicians
• Assign jobs and manage team scheduling
• Troubleshoot and maintain cleaning and restoration equipment
• Communicate with clients and provide service recommendations
• Inspect completed work to ensure quality standards
• Manage supplies, tools, and cleaning inventory
• Maintain accurate job records and reports
• Ensure compliance with safety regulations and company procedures

Requirements
Qualifications

• Minimum 3 years of experience in carpet or floor cleaning
• Experience with water damage restoration equipment and procedures
• Leadership or team supervision experience preferred
• Strong communication and customer service skills
• Ability to handle physically demanding work environments
• Valid Driver's License required
• IICRC certification is a plus

Benefits
What We Offer

• Base salary + commission
• Flexible schedule
• Paid time off
• Professional development assistance
• Opportunities for advancement