Call Center Representative

Call Center Representative Kingdom Vision Builders LLC | Boise, ID Full-Time Salary: $50,000 - $80,000 per year Benefits: Medical, Dental, Vision, Paid Vacation About Us Kingdom Vision Builders LLC, serving Boise, ID and surrounding areas , is seeking a motivated and customer-focused Call Center Representative to join our growing team. If you enjoy helping people, have strong communication skills, and want to be part of a fun, family-oriented company, we want to hear from you. Why Join Us? Competitive annual salary of $50,000 - $80,000 Medical, Dental, and Vision Insurance Paid Vacation Casual dress environment Fun and friendly atmosphere Small family-owned business culture Growth opportunities with an industry leader Position Overview The Call Center Representative is responsible for contacting homeowners by phone, scheduling qualified appointments for free in-home consultations, updating customer information, and assisting potential customers who respond to our advertising campaigns. Exceptional customer service skills and a positive attitude are essential for success in this role. Responsibilities Contact homeowners to schedule qualified appointments for our sales team Deliver and adapt company scripts to engage prospective customers Answer homeowner questions and overcome objections professionally Accurately collect and enter customer information into company systems Confirm appointments and maintain scheduling accuracy Follow up with prospective customers as needed Answer inbound calls from homeowners responding to advertisements Update lead information and customer records Maintain reports and track appointment activityPerform quality control and follow-up calls Work closely with the sales team to ensure a positive customer experience Qualifications 1 to 3 years of customer service, call center, telemarketing, sales, or marketing experience preferred Strong verbal and written communication skills Excellent customer service abilities Comfortable speaking with homeowners over the phone Basic computer skills and data entry experience Ability to multitask in a fast-paced environment Positive attitude and strong work ethic Product training provided #J-18808-Ljbffr Bath Planet