Global Program Management Director

Role Description

The Global Program Management Office (PMO) Director is responsible for the accounts Global PMO and nine critical workstreams managed through regional teams. This position oversees global implementation and evolution of the following key workstreams:

• Change management
• Communications
• Governance
• Performance management
• Business intelligence
• Training
• Technology
• Transition

This key position will lead the Global PMO to success by setting the standards of global delivery by driving standardization and best practice including implementation of the JLL/Life Sciences platform policies, procedures and account developed programs in these key workstreams. Emphasis should be on securing trusted advisor status with the clients (two in a box) both regionally, globally and with the internal JLL teams. Ultimately this function will improve the overall client experience through the continued transformation activity the PMO will design and implement through the workstreams.

Qualifications

• Minimum of 10 years of experience in CRE/IFM
• Experience in GMP / GXP/regulated space
• Exceptional client Relationship Management skills
• Experience managing teams/matrix team responsible for delivery of complex projects
• Demonstrated Leadership and proven experience in staff development and team building
• Executive communication and presentation skills
• Ability to effectively identify and mitigate project risks before they impact service delivery to the client
• Strong ability to collaborate with key stakeholders to deliver a comprehensive solution for our clients
• Excellent verbal and written communication skills and strong analytical skills

Requirements

• Ability to develop and articulate PMO strategic plan which is updated regularly and supported by the key stakeholders
• Ability to communicate with Executive leadership and project team members with concise, clear messaging that identifies key messages, drives decisions and commitment
• Bringing together teams from different regions, with different objectives and perspectives to work together and achieve one key goal of the accounts Global Vision and program elements
• Adjusting the program in a proactive manner to reflect new requirements, and getting all team members to support the change
• Create a single vision for the PMO and provide the team with the appropriate mix of empowerment and direction to affect a culture of trust, excellence and teamwork
• Development of a Change Management programs for communication to large audience of associates affected by program implementation
• Other duties as assigned

Benefits

• 401(k) plan with matching company contributions
• Comprehensive Medical, Dental & Vision Care
• Paid parental leave at 100% of salary
• Paid Time Off and Company Holidays
• Early access to earned wages through Daily Pay