Customer Service Specialist

Description

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Customer Service Specialist

Contract: Temple, Texas, US

Salary Range: 17.00 - 18.00 | Per Hour

Job Code: 371384

End Date: 2026-09-27
Days Left: 11 days, 4 hours left

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Job Summary:
Seeking a Customer Service Representative to support a fast-paced hospital environment. This role will handle incoming calls from patients, visitors, employees, and the public, document and dispatch service requests, monitor facility communication systems, and assist with patient transporter coordination.

Key Responsibilities:
•Answer and manage high-volume hospital/customer service calls.
•Document and dispatch work/service requests accurately.
•Support patient transport coordination and workflow assignments.
•Monitor environmental alarms, intercoms, doors/gates, and CCTV systems.
•Handle difficult situations professionally and provide conflict resolution when needed.
•Assist with department projects and identify opportunities to improve processes.
•Maintain excellent customer service in a fast-paced healthcare environment.

Requirements:
•High School Diploma/GED
•1+ year of customer service or administrative support experience
•Healthcare, hospital, medical office, call center, or dispatch experience
preferred.
•Strong communication and customer service skills.

Salary and Other Compensation:
The annual [salary/hourly rate] for this position is between $17.00 -
18.00 per hour. Factors which may affect pay within this range may
include geography/market, skills, education, experience, and other
qualifications of the successful candidate.

Benefits:
The Company offers the following benefits for this position, subject to
applicable eligibility requirements:
[medical insurance], [dental insurance], [vision insurance], [401(k)
retirement plan], [life insurance], [long-term disability insurance], [short
term disability insurance],[paid parking/public transportation], [Paid time off], [Days/hours of paid sick and safe time], [Days/hours of paid vacation time], [Weeks of paid parental leave], [Paid holidays annually], [any additional benefits applicable].

Job Requirement

• Customer Service Representative
• Customer Service
• Customer Service Rep
• Patient Services
• Patient Coordinator
• Patient Access
• Call Center Representative
• Call Center
• Dispatcher
• healthcare
• hospital
• patient services
• medical office
• Healthcare Customer Service
• Hospital Customer Service
• Medical Customer Service
• Patient Transport
• jobs in temple
• CSR jobs

Reach Out to a Recruiter

• Recruiter
• Email
• Phone
• Priyanka Sen
• View email address on click.appcast.io
• View phone number on click.appcast.io

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