Team Lead

Overview pOpshelf’s seeks to provide Fun Finds for Less through a fun and stress‑free shopping destination for everyday and special items. We make it easy for customers to affordably treat themselves with most items priced under $5 and a selection of extreme value items priced above $5. pOpshelf stores offer a trendy and rotating selection of seasonal, houseware, home décor, health, beauty, paper and party products, in addition to assorted candy, snacks, games, electronics and additional items. Responsibilities The Lead Team Member helps maintain a clean, well‑organized store and helps create a customer‑first store culture through exceptional store standards. The duties include assisting customers in locating and purchasing merchandise, operating a cash register, stocking and recovering merchandise, cleaning the store, and performing other duties as assigned by the Store Team Leader to maximize store profitability and customer satisfaction while protecting company assets. Provides superior customer service to exceed the customer’s expectations Models product knowledge and selling techniques to enhance the customer experience Maintains a safe, clean and well‑organized store environment that delights customers and employees Assists in merchandising the store in a manner that is appealing to customers and retains customer excitement to shop at popshelf Rotates product to create eye‑catching displays to drive sales according to merchandising guidelines Completes daily and weekly cleaning responsibilities to provide a superior customer shopping experience Ensures store condense and reset standards are maintained consistently each day to provide a clutter‑free customer shopping experience Follows company policies and procedures as outlined in the Standard Operating Procedures manual, Employee Handbook, and company communications Operates cash register and scanner to itemize and total customer’s purchase, collect payment, make change, bag merchandise, and assist customers with merchandise as necessary Assists customers in self‑checkout process at multiple register terminals simultaneously Clean the store; take out trash; dust and mop store floors; clean restroom and stockroom; help set up sidewalk displays Opens and closes the store under the specific direction of the Store Team Leader and Assistant Team Leader in the Store Team Leader’s absence Performs additional duties that may be necessary in the absence of the Store Team Leader or Assistant Team Leader Qualifications Effective interpersonal and oral communication skills Understanding of safety policies and practices Ability to read and follow planogram and merchandise presentation guides Ability to perform mathematical calculations such as addition, subtraction, multiplication, division, and percentages Ability to perform cash register functions Knowledge of cash, facility, and safety control policies and practices Knowledge of cash handling procedures including cashier accountability and deposit control Work Experience and/or Education High school diploma or equivalent and six months of supervisory experience (or related experience/training) preferred Working Conditions and Physical Requirements Frequent walking and standing Frequent bending, stooping and kneeling to run checkout station, stock merchandise and unload trucks Frequent handling of merchandise and equipment such as hand‑held scanner, pricing guns, box cutters, merchandise containers, two‑wheel dollies, and U‑boats (six‑wheel carts) Frequent and proper lifting up to 40 pounds; occasional lifting up to 55 pounds Occasional climbing (using ladder) Ability to drive own vehicle to the bank to deposit money and occasionally attend training meetings Fast‑paced environment; moderate noise level Exposure to strong scents and fragrances Occasionally exposed to outside weather conditions Occasionally exposed to wet floor surfaces Occasionally exposed to household and industrial cleaning solutions pOpshelf is an equal opportunity employer. pOpshelf is pleased to offer a wide range of benefit programs designed to care for the physical, mental and financial well‑being of our employees and their families. Available benefit programs include health insurance coverage options, a variety of supplemental programs, 401(k) Savings Plan, paid sick leave (where required by law), vacation, paid maternity and parental leave, and many more. Eligibility and waiting period requirements may apply. See popshelf.com/careers/benefits for additional details. #J-18808-Ljbffr