Patient Services Associate

Patient Services Associate (PSA) IReliable transportation is required, as team members travel to several ambulatory practice locations across Camden, Gloucester, and Burlington Counties in South Jersey. Work hours and locations vary depending on office needs and can occur anytime between 7:00 AM and 8:00 PM. Full-time roles require open availability, while per-diem roles are up to 20 hours per week.The Patient Services Associate (PSA) I enhances the patient/customer experience by courteously and professionally processing arrival and departure activities associated with visits to the practice/department. Primarily working at the front desk of an outpatient practice the PSA I verifies insurance, referrals and patient demographic information. The PSA I supports delivery of the Jefferson Experience by placing emphasis on the prompt and courteous treatment of all patients and visitors to maintain an efficient flow of patients to examination rooms.Responsibilities:Processes check in and/or check out, point of service activities and/or scheduling of patient appointments via EPIC.Greets and interacts with patients/visitors in a professional manner, on phone or in person.Maintains efficient flow of practice and escalates patient and/or provider concerns as appropriate.Adheres to HIPAA privacy and security requirements. Ensures compliance with all applicable federal, state, and local regulatory standards.Other duties as requested or assigned.Education:HS Diploma or equivalent required.Experience:Customer service and/or patient facing healthcare experience preferred.Salary Range$17.00 to $20.84 HourlyThe actual hiring rate will be determined based on candidate experience, skills and qualifications. This position is not eligible for an annual incentive.Positions posted as annual salaries reflect an estimated amount for a 1.0 Full-Time Equivalent (FTE) (i.e. 40 hour equivalent)), positions for less than 1.0 FTE will be prorated.Work ShiftWorkday Day (United States of America)Worker Sub TypeRegularEmployee EntityKennedy Medical Group, Practice, PCPrimary Location Address101 Woodcrest, Cherry Hill, New Jersey, United States of America