Director, Logistics Automation New Hybrid - San Francisco, California

Our mission at Oura is to empower every person to own their inner potential. Our award-winning products help our global community gain a deeper knowledge of their readiness, activity, and sleep quality by using their Oura Ring and its connected app. We've helped millions of people understand and improve their health by providing daily insights and practical steps to inspire healthy lifestyles. Empowering the world starts with living our values and empowering our team. As a quickly growing company focused on helping people live healthier and happier lives, we ensure that our team members have what they need to do their best work — both in and out of the office. Oura is at a pivotal inflection point. As we continue to scale from a hardware-centric startup to a global leader in personalized health and wellness data, our physical and digital infrastructure must evolve to match our ambitions. We are building a scalable, data-driven operating system for how products move through manufacturing, fulfillment, service, and returns. The Director, Logistics Automation will define and lead the strategy that turns logistics from a collection of manual handoffs into an intelligent, connected, and increasingly autonomous capability that supports millions of members worldwide. This growth requires a fundamental shift in how we handle material flow and data integrity. As we expand into new retail channels, international markets, and complex service models (including subscription-based logistics and circular economy initiatives), the traditional manual warehouse model is no longer sufficient. We need a leader who can architect a future where every ring, charger, and package is tracked by high-fidelity digital twins and moved by precision-engineered automation. You will partner closely with the Director of Logistics to prioritize operational opportunities; with Business Technology Services and Data & Analytics to deliver reliable digital platforms; and with Manufacturing and contract manufacturers to deploy physical automation at the right points in the flow. The right leader can move from executive strategy to systems architecture, equipment reviews, supplier negotiations, and on-site deployment. Key Responsibilities Digital automation and connected systems Lead the definition of the target digital architecture for logistics, overseeing the seamless integration of ERP, WMS, TMS, and 3PL carrier platforms through robust APIs and event-driven architectures. Develop real-time observability dashboards that provide granular visibility into every stage of the fulfillment lifecycle, enabling proactive exception management rather than reactive troubleshooting. Partner with Business Technology Services and Data & Analytics to build reliable integrations and a trusted data foundation for order, inventory, shipment, returns, and fulfillment decisions. Replace manual reconciliation, spreadsheet-based handoffs, and duplicate data entry with robust, auditable, exception-driven workflows. Establish data ownership, master-data requirements, observability, controls, and service-level expectations for logistics automation products. Apply analytics, optimization, AI, and machine learning where they improve decision quality and reduce manual intervention without compromising control or explainability. Design for operational continuity, security, auditability, graceful exception handling, and scalable support. Physical automation and site deployment Design and oversee the physical deployment of advanced automation systems including high-speed sortation, automated storage and retrieval systems (AS/RS), and robotic kitting cells. Direct the implementation of machine vision systems for quality control and serial number capture to eliminate manual scanning bottlenecks at Tier-1 manufacturing and 3PL sites. Evaluate and deploy the right mix of conveyors, sortation, scanning, labeling, machine vision, robotics, autonomous mobile systems, work-cell automation, and ergonomic material-handling solutions. Translate business requirements into equipment specifications, process flows, controls requirements, safety expectations, commissioning plans, and maintenance standards. Partner with site leaders and 3PLs to qualify, install, ramp, and sustain automation while protecting service levels and flexibility. Use simulation, digital-twin concepts, capacity models, and process analysis to test throughput, staffing, bottlenecks, and ROI before committing capital. Product, manufacturing, and partner integration Drive "Design for Automation" initiatives across the product engineering team, influencing primary and secondary packaging dimensions to optimize robotic handling and pallet density. Integrate manufacturing execution systems (MES) with downstream logistics platforms to create a unified data thread from factory floor to customer doorstep. Define readiness criteria and deployment gates through EVT, DVT, PVT, launch, and sustaining operations. Connect manufacturing data, logistics execution data, and customer/service outcomes to improve end-to-end traceability and closed-loop problem solving. Own strategic relationships with automation integrators, equipment suppliers, software providers, 3PLs, carriers, contract manufacturers, and implementation partners. Lead technical evaluations, RFQs, partner selection, CapEx planning, total-cost-of-ownership analysis, and value realization. Protect Oura’s operational know-how, data, process standards, and intellectual property developed with partners. How success will be measured Reduced manual touches, exception volume, processing time, and avoidable errors. Improved order cycle time, on-time delivery, inventory accuracy, traceability, and returns turnaround. Increased automation coverage and reuse across sites, programs, and partners without sacrificing flexibility. Reliable system and integration performance with strong data quality, controls, and operational adoption. Physical automation delivered safely, on schedule, within approved investment, and at expected throughput and quality. Measurable labor, freight, inventory, service, and cost-to-serve improvements with transparent ROI tracking. A capable team and repeatable operating model that scales with Oura’s product portfolio and global distribution footprint. What you bring 10+ years of progressive experience in logistics technology, warehouse automation, manufacturing automation, industrial engineering, supply chain systems, or a related field. 5+ years leading managers, senior technical contributors, or multi-disciplinary teams across digital and/or physical automation. Experience taking automation from strategy and business case through design, integration, deployment, ramp, and sustained operations. Strong understanding of inventory movement, order allocation, warehouse execution, shipping, kitting, service, returns, and reverse logistics. Experience integrating ERP, WMS/TMS, 3PL platforms, carrier systems, APIs/EDI, workflow tools, and operational data platforms. Practical experience with physical automation, controls, robotics, material handling, machine vision, industrial safety, or warehouse equipment deployment. Experience working with contract manufacturers, 3PLs, equipment vendors, systems integrators, and global supplier ecosystems. Strong financial and operational judgment, including CapEx planning, vendor negotiations, total-cost-of-ownership analysis, and value realization. Ability to move between strategic altitude and floor-level execution, including hands-on deployment support. Excellent written and verbal communication skills across executives, engineers, operators, finance partners, and suppliers. Bachelor’s degree in Industrial Engineering, Mechanical Engineering, Electrical Engineering, Computer Science, Supply Chain, Operations, or a related discipline; advanced degree is a plus. Willingness to travel globally as needed. At Oura, we care about you and your well-being. Everyone here at Oura has a ring of their own and we are continually looking to improve employee health. What we offer: Competitive salary and equity packages Health, dental, vision insurance, and mental health resources An Oura Ring of your own plus employee discounts for friends & family 20 days of paid time off plus 13 paid holidays plus 8 days of flexible wellness time off Paid sick leave and parental leave Oura takes a market-based approach to pay, which may vary depending on your location. US locations are categorized into tiers based on a cost of labor index for that geographic area. While most offers will be closer to the starting range, successful candidates' pay will be determined based on job-related skills, experience, qualifications, work location, internal peer equity, and market conditions. These ranges may be modified in the future. Region 1 Base Pay: 226,100- $266,000 Oura is proud to be an equal opportunity workplace. We celebrate diversity and are committed to creating an inclusive environment for all employees. Individuals seeking employment at Oura are considered without regard to age, ancestry, color, gender (including pregnancy, childbirth, or related medical conditions), gender identity or expression, genetic information, marital status, medical condition, mental or physical disability, national origin, protected family care or medical leave status, race, religion (including beliefs and practices or the absence thereof), sexual orientation, military or veteran status, or any other characteristic protected by federal, state, or local laws. We will not tolerate discrimination or harassment based on any of these characteristics. We will work to ensure individuals with disabilities are provided reasonable accommodation to participate in the interview process, to perform essential job functions, and to receive other benefits and privileges of employment. To all recruitment agencies: Oura does not accept agency resumes. 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