Accounting Technician

Under general supervision, the purpose of the position is to provide cashiering, accounting, and clerical support. Employees in this classification perform routine accounting and clerical work related to student accounts receivable (AR) accounts. Performs related work as directed. Verifies daily cashier reports and prepares daily deposits to appropriate banks; prepares daily reports to North Carolina State Treasurer and NCCCS Receives and processes Return to Title IV Financial Aid calculations for repayment /reduction of financial aid. Assists with Third Party Sponsorships creation and billing. Processes tuition and fee refunds after verifying the accuracy of refund amounts. Reviews the online web payment emails for payment accuracy and student restriction hold removal. Receives payments from students, Continuing Education Department, staff, faculty, third party payors, EFT, and contracting agencies on a daily basis. Verifies and processes the Bookstore, Library, Copy Center and various other department deposits. Processes Financial Aid postings and initiates the refund vouchers in the absence of the AR/AP Accounting Technician. Prepares financial aid refund checks for mailing. Holds, tracks and contacts students with financial aid checks that are being held. Receives, reviews, processes, submits, and/or files a variety of documents and reports including refund requests, bookstore daily reports, day end reports, stop payment forms, etc. Acts as liaison for the Cashier’s office to the Financial and Registrar office’s. Receives, processes, or resolves student inquiries and issues. Cross-trained to and backs up all Accounts Receivable personnel. Refers to policy and procedure manuals, computer manuals, codes / laws / regulations, publications and reference texts, etc. Operates and use a variety of office equipment such as computer, printer, telephone, calculator, etc. Interacts and communicates with various groups and individuals including immediate supervisor, co-workers, staff, and the general public. Sets up and maintains files for all receipts; prepares various forms to be used by the office. Performs other duties as directed. Our Values: At Pitt Community College, our culture is built on excellence, collaboration, innovation, accountability and a student-centered focus. We expect our employees to embrace the following cultural statements: Every role contributes to student success. We treat one another with respect and work together as one team. We embrace creativity, adaptability, and new ideas to stay relevant. We act with integrity, accountability, and responsible stewardship. We put students first, designing programs and services that help them thrive in college, career and life. Minimum Qualifications Associate’s Degree with coursework emphasis in Accounting, Business Administration or related field One (1)- two (2) years previous experience and/or training involving accounting or finance OR any equivalent combination of training and/or experience that provides the required knowledge, skills, and abilities may be considered. Work Environment: This position works within the Cashier’s Office. Work is typically performed at a service counter and computer workstation where employees interact with students, faculty, staff, and third-party agencies regarding student account transactions and inquiries. The role requires frequent interaction with individuals in person, by telephone, and through electronic communication. The work environment may involve moderate activity and periodic high-volume service periods, particularly during registration, tuition payment deadlines, financial aid disbursement periods, and the beginning of academic terms. This position involves handling sensitive financial and student information and must adhere to institutional policies, financial procedures, and applicable federal and state regulations. The position also requires accuracy, attention to detail, and the ability to manage multiple transactions while maintaining confidentiality and strong customer service standards. The position may involve collaboration with other departments including Financial Aid, Registrar, Continuing Education, and other administrative units to resolve student account issues and ensure accurate financial processing. Physical Demands: Ability to sit for extended periods while working at a computer workstation. Ability to occasionally stand while assisting individuals at a service counter or retrieving files and documents. Ability to use hands and fingers to operate computers, calculators, cash handling equipment, and other office machines. Ability to perform repetitive tasks such as typing, data entry, verifying financial records, and processing transactions. Ability to handle cash, checks, and other payment instruments accurately and securely. Ability to lift and carry files, deposit bags, or office supplies Visual ability sufficient to review financial documents, computer screens, and accounting records. Ability to communicate effectively with students, staff, and external agencies in person, by phone, and through electronic communication. Required Annual Training: FERPA Compliance, Title IX Compliance, PCI Compliance, Bloodborne Pathogens at Work, Introduction to Cybersecurity, HIPPA Rules & Compliance Normal Working Hours: Standard schedule, Monday – Friday; flexibility required during peak operational periods, including registration, tuition payment deadlines and financial aid disbursements #J-18808-Ljbffr Pitt Community College