Senior Project Program Manager

Job Description

Job Description

Long-term Contract Position

Project Manager

This company is a long-standing rigging, crane, storage, and specialty services company located in Beltsville, Maryland. The company has served customers for decades and is entering a new phase of growth, structure, and operational improvement under new ownership.

We are seeking a hands-on Project Manager who can take ownership of projects from the initial customer request through planning, scheduling, execution, invoicing, and closeout.

This position is ideal for someone who understands construction, rigging, crane services, logistics, specialty trades, union labor, or another fast-moving field services environment.

Position Summary

The Project Manager will serve as the primary point of coordination for assigned customer projects and jobs.

This person will coordinate with ownership, sales, dispatch, field personnel, customers, vendors, union labor, accounting, and office operations to ensure projects are properly planned, documented, scheduled, executed, billed, and closed out.

The Project Manager will track each project from the request-to-bid stage through site visits, Methods of Procedure development, estimating, customer approval, scheduling, field execution, change orders, invoicing, and final closeout.

This role requires strong judgment, initiative, organization, and follow-through. The successful candidate must be able to manage multiple projects, identify risks early, communicate clearly, and move work forward in an environment where priorities may shift quickly.

This is not a passive administrative project role. The Project Manager must actively coordinate people, information, schedules, documentation, and customer expectations.

Key Responsibilities

Project Planning and Coordination

·       Manage assigned projects from initial request through completion and closeout

·       Review project scope, customer requirements, deadlines, site conditions, labor needs, equipment requirements, and documentation needs

·       Coordinate site visits, project planning meetings, estimates, Methods of Procedure, schedules, and customer approvals

·       Develop and maintain project plans, timelines, task lists, and milestone trackers

·       Identify dependencies, risks, missing information, and potential scheduling conflicts

·       Confirm that the project team understands the scope, schedule, responsibilities, and customer expectations

·       Provide ownership with timely updates regarding project status, risks, delays, and recommended actions

Customer and Stakeholder Communication

·       Serve as the primary point of contact for assigned customers throughout the project lifecycle

·       Respond to customer requests and questions promptly and professionally

·       Communicate project schedules, documentation requirements, status changes, and potential delays

·       Coordinate communication among customers, sales, dispatch, field crews, vendors, accounting, and ownership

·       Document important customer decisions, approvals, scope changes, and commitments

·       Escalate high-risk, sensitive, or unresolved matters to ownership with context and recommendations

Estimating and Scope Support

·       Coordinate with sales, ownership, field personnel, and estimators to ensure estimates reflect the complete project scope

·       Gather labor, equipment, material, transportation, subcontractor, and scheduling information needed for pricing

·       Review estimates for completeness before customer submission

·       Help identify exclusions, assumptions, risks, and potential scope gaps

·       Track submitted estimates and follow up on customer approvals, purchase orders, and required documentation

·       Ensure approved scope and pricing are communicated to the appropriate internal team members

Methods of Procedure and Job Documentation

·       Coordinate the development, review, submission, and approval of Methods of Procedure

·       Ensure project files contain current estimates, contracts, purchase orders, MOPs, customer approvals, insurance documents, job records, and correspondence

·       Maintain complete, organized, and accessible electronic project files

·       Follow up on missing information before it creates project, billing, safety, or customer-service delays

·       Ensure field personnel have the current information and documentation needed to perform the work

·       Support consistent use of project checklists, templates, and standard procedures

Scheduling, Dispatch, and Field Coordination

·       Work closely with dispatch and field leadership to schedule union labor, equipment, vehicles, subcontractors, and other project resources

·       Confirm labor classifications, reporting times, site access requirements, credentials, and customer-specific requirements

·       Monitor project schedules and communicate changes promptly

·       Help resolve scheduling conflicts and resource constraints

·       Maintain awareness of field activity and respond to issues affecting project completion

·       Coordinate pre-job and post-job communication with field personnel

·       Ensure completed field documentation, timesheets, tickets, and job records are submitted accurately and on time

Union Labor Coordination

·       Support project-related union labor planning and coordination

·       Maintain awareness of applicable labor classifications, reporting requirements, work rules, and administrative processes

·       Coordinate with dispatch, field supervisors, office operations, and accounting regarding union-related project documentation

·       Confirm that labor hours, classifications, and supporting documentation are properly recorded

·       Escalate labor-related concerns or discrepancies before they affect payroll, billing, or customer relationships

Change Orders and Scope Management

·       Identify work that falls outside the approved project scope

·       Document changes in customer requirements, site conditions, labor needs, equipment needs, or schedules

·       Prepare or coordinate change-order documentation and pricing

·       Obtain appropriate customer authorization before additional work is performed whenever possible

·       Track pending and approved change orders

·       Ensure approved change orders are communicated to field personnel, accounting, and ownership

·       Reduce uncompensated work by maintaining clear documentation and timely customer communication

Billing Readiness and Financial Tracking

·       Ensure completed projects are supported by the documentation required for invoicing

·       Coordinate with office operations and accounting to provide purchase orders, approved estimates, tickets, labor records, equipment records, change orders, and customer approvals

·       Review project information for completeness before billing

·       Track project costs, billed amounts, change-order amounts, and outstanding documentation

·       Assist with resolving customer billing questions related to project scope or performance

·       Identify project issues that may affect profitability, cash flow, or timely invoicing

·       Support job-costing and project-performance reviews

Project Closeout and Continuous Improvement

·       Confirm that assigned projects have been completed, documented, invoiced, and closed

·       Ensure outstanding customer, vendor, field, and administrative matters are resolved

·       Conduct or coordinate project debriefs for significant or complex jobs

·       Document lessons learned and recommended process improvements

·       Identify recurring project-management issues and recommend practical solutions

·       Help develop templates, checklists, trackers, and procedures that improve project delivery

Required Qualifications

·       Minimum of five years of project management, construction management, field operations, rigging, crane services, logistics, mechanical contracting, specialty trades, or related experience

·       Experience managing projects in a union labor environment is required

·       Experience in construction, rigging, crane services, industrial services, logistics, transportation, specialty trades, or a comparable fast-moving environment

·       Demonstrated ability to manage multiple projects, schedules, deadlines, customers, and competing priorities

·       Understanding of how estimating, scheduling, field operations, labor, documentation, billing, and customer service connect

·       Strong critical-thinking and problem-solving skills

·       Sound judgment and the ability to prioritize work based on urgency, operational risk, customer impact, and financial consequences

·       Ability to work independently and move projects forward without constant direction

·       Strong follow-through and attention to detail

·       Strong written and verbal communication skills

·       Ability to hold internal and external parties accountable professionally and respectfully

·       Comfort working directly with owners, customers, field personnel, dispatch, union labor, vendors, and accounting

·       Proficiency with Microsoft Excel, Word, Outlook, shared files, and project-tracking tools

·       Ability to create and maintain project schedules, trackers, reports, and written documentation

·       Valid driver’s license and ability to travel locally to customers or job sites as needed

Preferred Qualifications

·       Direct experience in rigging, crane services, heavy hauling, machinery moving, mechanical contracting, industrial services, or specialty construction

·       Familiarity with Methods of Procedure, job hazard documentation, construction drawings, field tickets, and project closeout documentation

·       Experience supporting government, transit, commercial, or industrial customers

·       Experience coordinating union crews and labor classifications

·       Experience with purchase orders, change orders, job costing, and construction billing

·       Familiarity with QuickBooks Online, dispatch systems, construction management software, or similar platforms

·       Project Management Professional certification, construction management training, or related credentials are helpful but not required

·       Prior experience in a small, privately held, or family-owned business environment

This Might Be the Ideal Job for You If You Are...

·       A self-starter who takes ownership of projects and does not wait to be reminded about the next step

·       Curious and willing to ask questions until you fully understand the project scope and customer expectations

·       A critical thinker who anticipates risks and solves problems before they become emergencies

·       A task master who enjoys managing deadlines, details, approvals, documentation, and follow-up

·       Comfortable working in a fast-moving environment where schedules and priorities may change

·       Able to navigate occasional ambiguity without becoming stalled

·       Confident communicating with customers, owners, field crews, union personnel, vendors, and office staff

·       Comfortable balancing customer service with operational and financial accountability

·       Highly organized but practical enough to adapt when field realities change

·       Someone who takes pride in bringing a project from request to successful completion

·       Willing to visit job sites, communicate with field personnel, and become familiar with how the work is actually performed

·       Able to recognize when an issue can be resolved independently and when it requires ownership involvement

Compensation

Candidates with significant direct experience in union construction, rigging, crane services, heavy hauling, specialty trades, complex scheduling, or project financial management may be considered above the stated range based on qualifications.

Benefits and Growth Opportunity

United Rigging does not currently offer a formal employee benefits package. The company is growing and intends to evaluate and introduce benefits as its workforce and operations continue to expand.

The person selected for this position will join the company during an important period of operational development and will have an opportunity to contribute to the systems, processes, and practices that support future growth.

Work Location

This is a full-time, on-site position based in Beltsville, Maryland.

Regular local travel to customer locations or job sites may be required based on project needs.

Reporting Relationship

This position reports directly to ownership and works closely with sales, dispatch, field personnel, the Office Operations Manager, accounting, customers, vendors, and executive advisory support.

Equal Opportunity Statement

United Rigging is an equal opportunity employer. We value reliability, professionalism, accountability, initiative, sound judgment, and respect in the w

Company Description

United Rigging is a 50-year-old rigging and construction company that supports the nation's capital.

Company Description

United Rigging is a 50-year-old rigging and construction company that supports the nation's capital.