Concierge | PRN - 2 Set Days/Week + Extra Shifts as Needed

Job Description

Job Description

Company Description

Christian Living Communities (CLC) | Cappella Living Solutions (CLS) are dedicated to and known for shattering the stereotypes of aging services.  Our team is revolutionizing senior living communities by breaking down barriers and embracing the wisdom, experience and vitality of our elders!  In other words, we are working to create citizenship for all those who work and live in our Communities.   

We welcome people of all beliefs, or non-beliefs, and we welcome and encourage people from all faiths and backgrounds to apply to our positions.  At CLC - Cappella, we believe that a diverse workforce with a wealth of experiences and talents helps our entire organization through fresh ideas and perspectives, opportunities for innovation, and better practices.   We believe that by honoring and celebrating our diversity, we create unity. 

In some cases, the information in a job description may have skills that you are not sure are in line with your previous experience.   If your experience is close to what you see listed here, and if you have valid licensure/certification (if required), please still consider applying with us. We have found that diversity of experience and skills, combined with a passion for working with older adults makes for an excellent team member.  We are serious about providing equal pay for equal work, and post and hire within defined hiring salary ranges so you know what to expect! 

We are also excited to have received the “Worlds Best Workplace” designation for 2025 – 2026 which came through our own Employee’s positive feedback about our workplace!    

Job Description

Join Our Team as a Concierge Extraordinaire!

Looking for a role where no two days are the same? Love meeting new people and making a great first impression? Join us as a Concierge Extraordinaire in Centennial, Colorado! We’re looking for a customer service rockstar to work on a PRN (as-needed) basis for both day and night shifts. If you have a knack for hospitality, a welcoming personality, and the ability to juggle multiple tasks with a smile, we’d love to have you on board!

What You’ll Be Up To:

• Master the phones – Answer calls, take messages, and connect people like a pro.
• Roll out the welcome mat – Greet visitors, sign them in, and make them feel right at home.
• Be a human GPS – Help residents, guests, and vendors find their way around.
• Sort and deliver mail – Because getting the right letter to the right person is an art!
• Tackle office tasks – Type up memos, update directories, and keep things running smoothly.
• Stay on top of reservations – Schedule events, book guest apartments, and keep the calendar in check.
• Keep things organized – Maintain records, directories, and even birthday lists (so no one misses a celebration!).
• Share the inside scoop – Provide brochures and info to anyone curious about the community.
• Be ready for anything – Handle emergency calls, monitor security, and keep an eye on things during rounds.
• Manage work orders – Make sure maintenance requests get where they need to go.
• Keep the office stocked and running – No one likes a missing stapler or a jammed printer!
• Bring the good vibes – Whether it’s helping a resident, chatting with a visitor, or assisting a teammate, your positive energy makes a difference.
• Jump in where needed – Every day brings something new, and you're up for the challenge!

If you love being the go-to person, enjoy a fast-paced environment, and want to be part of a great team, apply today!

Note: This Concierge role has a flexible schedule and may include day, evening, or overnight shifts. We're looking for someone reliable, adaptable, and welcoming.

Qualifications

• Excellent customer service skills with a genuine desire to exceed guest expectations
• Strong verbal and written communication abilities
• Flexibility to work various shifts, including days, nights, weekends, and holidays as needed
• Proven problem-solving skills and ability to think on your feet
• Keen attention to detail and commitment to accuracy
• Proficiency in basic computer applications and property management systems
• Ability to multitask effectively in a fast-paced environment
• High school diploma or equivalent preferred
• Previous experience in hospitality or customer service is a plus
• Knowledge of the local Centennial area and surrounding attractions is highly desirable
• Multilingual abilities are a valuable asset
• Professional appearance and demeanor
• Ability to stand for extended periods and occasionally assist with luggage

Additional Information

If you are considering a position at Christian Living Communities | Cappella Living Solutions, we have a wide range of benefits to consider!  These may vary based on the status of the role (PT, FT, or PRN).  

•    Health Coverage

•    Health Savings Accounts 

•    Retirement (with match)

•    Dental, Vision, Disability & Life Insurance

•    Paid Time Off plan

We envision a warm and welcoming environment for all residents, team members, family members, and members of our communities – a place of belonging.  Please let us know if you require accommodation during the interview process.

We ask all applicants to carefully review the hiring salary range for each posted job opportunity, as we will not hire outside the predetermined range.

This position is open for applications until 05/21/2025