Patient Services Coordinator

Patient Services Coordinator (Medical Front Desk)

Location: Columbia, MD

Schedule: Monday–Friday

• 7:00 AM – 3:30 PM OR 8:00 AM – 4:30 PM

Employment Type: Contract-to-Hire (4 Months)

Pay Rate: $15.00 - $20.00/hour (based on experience)

Work Environment: Onsite Medical Office

About the Opportunity

We are seeking an experienced and patient-focused Patient Services Coordinator to join a busy and well-established medical practice in Columbia, MD. This is an excellent opportunity for someone with medical front desk, patient registration, scheduling, or healthcare administrative experience who enjoys interacting with patients and supporting the daily operations of a healthcare office. The ideal candidate will serve as the first point of contact for patients and play a key role in creating a positive patient experience while ensuring the front office operates efficiently and accurately.

Key ResponsibilitiesPatient Registration & Scheduling

• Register new and returning patients accurately within the EMR system

• Schedule, reschedule, and confirm patient appointments

• Verify demographic and insurance information

• Maintain accurate patient records

Front Desk & Patient Support

• Greet and check patients in and out for appointments

• Answer incoming phone calls and assist with patient inquiries

• Provide professional and courteous customer service

• Assist patients with forms, referrals, and office procedures

Insurance & Financial Responsibilities

• Verify insurance coverage and eligibility

• Obtain required authorizations and referrals

• Collect co-pays and patient balances

• Process daily cash receipts and payment reconciliation

• Support charge entry and reconciliation functions

Administrative Support

• Manage patient documentation and medical records

• Coordinate referrals and specialty appointments

• Assist providers and office staff with administrative needs

• Maintain compliance with office procedures and patient confidentiality standards

Required Qualifications

• High School Diploma or GED required

• Minimum of 1-2 years of medical office experience (front desk experience strongly preferred)

• Experience with EMR/EHR systems

• EPIC experience strongly preferred

• Strong customer service and communication skills

• Ability to multitask in a fast-paced environment

• Professional and patient-focused demeanor

Preferred Qualifications

• Patient registration experience

• Medical scheduling experience

• Insurance verification experience

• Referral coordination experience

• Healthcare customer service experience

• Medical billing, co-pay collection, or reconciliation exposure

Ideal Backgrounds

Candidates with experience in the following roles are encouraged to apply:

• Patient Services Coordinator

• Medical Receptionist

• Medical Front Desk Representative

• Medical Office Assistant

• Patient Registration Specialist

• Medical Scheduler

• Healthcare Administrative Assistant

• Medical Secretary

What They're Looking For

✅ Medical front desk experience

✅ EPIC or other EMR/EHR experience

✅ Insurance verification knowledge

✅ Appointment scheduling experience

✅ Strong patient interaction skills

✅ Administrative and clerical support experience

✅ Reliable work history and tenure

Why This Opportunity?

• Contract-to-hire opportunity with long-term potential

• Family-oriented and close-knit office environment

• Modern healthcare facility

• Opportunity to work for one of Maryland's largest physician practice groups

• Consistent weekday schedule with no overnight shifts

This is an excellent opportunity for a healthcare administrative professional looking to grow within a patient-centered medical practice while gaining long-term career stability and advancement potential.

Job Type & Location

This is a Contract to Hire position based out of Columbia, MD.

Pay and Benefits

The pay range for this position is $15.00 - $20.00/hr.

Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: • Medical, dental & vision • Critical Illness, Accident, and Hospital • 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available • Life Insurance (Voluntary Life & AD&D for the employee and dependents) • Short and long-term disability • Health Spending Account (HSA) • Transportation benefits • Employee Assistance Program • Time Off/Leave (PTO, Vacation or Sick Leave)

Workplace Type

This is a fully onsite position in Columbia,MD.

Application Deadline

This position is anticipated to close on Jul 30, 2026.

About TEKsystems

We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.

The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

About TEKsystems and TEKsystems Global Services

We’re a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We’re a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We’re strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We’re building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com.

The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

San Francisco Fair Chance Ordinance: Pursuant to the San Francisco Fair Chance Ordinance, for all positions located in the city and county of San Francisco, we will consider for employment qualified applicants with arrest and conviction records.

Massachusetts Lie Detector: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

Use of Artificial Intelligence (AI): We may use Artificial Intelligence (AI) to support parts of our hiring process, including sourcing, screening, and evaluating candidates. AI helps assess applications and qualifications, but final decisions are made by our hiring team. By applying, you acknowledge and agree that your application may be reviewed using AI tools.