German-Speaking Customer Experts for a Car Company - Work In Greece

Mercier Consultancy MD is seeking experienced German‑Speaking Customer Experts to join our team supporting a reputable car company in Greece. The role involves providing exceptional customer service to German‑speaking clients, assisting them with inquiries related to automotive products, services, and after‑sales support. Key Responsibilities Deliver high‑quality customer support to German‑speaking customers through phone, email, and chat regarding automotive products, services, and maintenance Assist customers with product information, service scheduling, troubleshooting, and issue resolution promptly and efficiently Maintain accurate records of customer interactions and case resolutions in the CRM system Work closely with sales, service, and technical teams to ensure customer satisfaction Stay informed about the latest car models, features, and company policies to provide comprehensive assistance Provide feedback to management to enhance customer service quality and processes Requirements Fluency in German (spoken and written) is mandatory; proficiency in English is an advantage Previous experience in customer service, ideally within the automotive industry Excellent communication skills and a customer‑focused approach Ability to handle multiple tasks effectively in a fast‑paced environmentFamiliarity with CRM systems and digital customer support tools Willingness to relocate and work in Greece Passion for cars and strong problem‑solving skills Benefits Competitive Monthly Salary Fully Paid Training Fully Paid Relocation Package Monthly Performance Bonus Health Insurance 2 Extra Salaries Per Year And Much More.. #J-18808-Ljbffr Mercier Consultancy MD