Product Quality Tester

Product Quality TesterWinston-Salem, North CarolinaReynolds American is evolving into a global multi-category business. Our purpose is to create A Better Tomorrow™ by Building a Smokeless World. To achieve our ambition, we are looking for colleagues who are ready to join us on this journey. Tomorrow can't wait, let's shape it together! REYNOLDS AMERICAN has an exciting opportunity for a Product Quality Tester in Winston-Salem, NC.Under general supervision, performs quality inspections, product testing, sample collection, audits, and documentation activities to ensure products and materials meet quality, manufacturing, and regulatory standards. Reviews and analyzes test results, identifies non-conformances, and communicates quality concerns to Quality and Manufacturing teams.The role may also support laboratory testing, production quality inspections, product trials, innovation projects, consumer complaint investigations, and other quality-related activities, depending on the assigned area. It requires strong attention to detail, accurate recordkeeping, adherence to procedures, and the ability to work effectively in a manufacturing environment.Your key responsibilities will include:Perform quality inspections and audits to ensure products and materials meet established specifications and standards.Conduct sampling, testing, and equipment verification activities to maintain product quality and compliance.Review and analyze test results to identify quality issues and non-conformances.Document inspection findings, test results, and quality-related activities accurately.Communicate quality concerns and deviations to Quality and Manufacturing teams.Support laboratory testing, product qualification trials, and innovation projects as required.Participate in consumer complaint investigations and root cause analysis activities.Ensure compliance with manufacturing procedures, operating standards, and regulatory requirements.What are we looking for?High School Diploma/GED and nice to have experience in manufacturing, production, quality control, laboratory testing, or a related operational environment.Experience following detailed procedures, specifications, testing methods, sampling plans, and work instructions with a strong focus on accuracy and compliance.Knowledge of quality inspection, sampling, testing processes, documentation, and recordkeeping, ensuring data integrity and accuracy.Strong attention to detail when inspecting products, performing tests, recording data, and identifying quality issues or deviations.Proficiency with computers and data entry systems, including the ability to accurately maintain records and retrieve information.Ability to evaluate test and inspection results, identify quality or process concerns, and appropriately document and escalate issues.Strong communication, teamwork, adaptability, and accountability skills, with the ability to work independently and in a fast-paced manufacturing environment.Ability to meet the physical and environmental demands of a manufacturing setting, including standing for long periods, lifting up to 50 lbs., working around industrial equipment, and following PPE and safety requirements.WE ARE REYNOLDS AMERICAN—A member of the BRITISH AMERICAN TOBACCO GROUPAt Reynolds American, we are committed to our Purpose of creating A Better Tomorrow. This is what drives our people and our passion for innovation. See what is possible for you at REYNOLDS AMERICAN.BELONGING, ACHIEVING, TOGETHERCollaboration and teamwork underpin everything we do here at Reynolds American. We know that collaborating with colleagues is what makes us stronger and best prepared to meet our business goals.SALARY AND BENEFITS OVERVIEWBenefit InformationThe following is a general summary of the competitive compensation and benefit plans we offer:401(k) plan that offers opportunity to save on pre- and post-tax basis up to 50 percent of eligible compensation.Comprehensive health- and welfare-benefits package (including medical, dental, vision, and prescription drugs)Health Savings Account start-up contribution for employees who elect the high deductible health planFlexible spending accounts for both Health Care and Dependent Care allowing employee to use pre-tax dollars to pay for qualified expenses during the calendar yearOn-site health clinics and fitness centers at manufacturing locationsEmployee assistance program offering 8 free counselling sessions, per issue, each calendar year for employees and their dependentsCompany paid life insurance of 1x annual base pay ($50,000 minimum)Company paid accidental death or dismemberment insurance of 2x annual base pay ($50,000 minimum)Voluntary insurances offered at group rates: employee and dependent life insurance, AD&D insurance, critical illness, accident coverage, disability buy-up, and auto & home insuranceTuition reimbursement and student loan supportDependent Scholarship ProgramsFree confidential personal financial counseling serviceA charitable giving matching grants program that enables employees to direct and double their donations to qualifying charitable organizations of their choiceHealthcare concierge serviceVolunteer service opportunitiesExtensive training opportunitiesPaid Leave:Sick and Personal Time (up to 6 days)Vacation (15 days (pro-rated days during first year of service))Holidays (Nine company recognized and two annual personal holidays to be used at the employee's discretion)Paid Parental Leave + temporary reduced work schedule opportunityFuneral LeaveShort-Term Disability LeaveLong-Term Disability LeaveJury Duty LeaveMilitary LeaveReleased Time for Children's EducationCommunity Outreach LeaveOther paid leave benefits, as required by state or local lawOur organization offers a level of challenge, responsibility, and creativity for motivated employees who want to grow their careers. We are also committed to valuing different perspectives, experiences, and talents to improve the company's potential for optimally achieving its business objectives!Reynolds American Inc. and its affiliated companies is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to age, race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability status, or any other status protected by law. Only applicants requiring reasonable accommodation for any part of the application and hiring process should contact us directly via email at View email address on click.appcast.io Privacy NoticeApply NowOur ValuesAt Reynolds, our values show us the way to bring our purpose to life. Serving as our compass, they navigate every aspect of our path towards A Better Tomorrow™ defining how we innovate, grow, and achieve success while setting high standards for individual achievement and collective progress. Rooted in integrity and collaboration, they empower us as pioneers of change in a world that never stands still ensuring we shape Reynolds' legacy with confidence and purpose.Truly inclusiveDo the right thingLove for our consumerPassion to winEmpowered through trustStronger togetherWhy Reynolds?In the U.S., where innovation and resilience drive our workforce, Tomorrow Can't Wait at Reynolds reinforces our commitment to empowering employees to grow, thrive, and make an impact. It's one of the many reasons we have been named as a Global Top Employer for the eighth consecutive year.CareWe genuinely care. We want our people to succeed. From tailored benefits to flexible working, we look after our people across the world. Creating an environment where everyone can be their unique selves, value different perspectives and celebrate success together. Because when people feel they truly belong, amazing happens.GrowthWe embrace growth. Empowering our people with resources to learn and develop. As a truly global business, the scale and scope of opportunity is boundless. Giving them the platform to grasp opportunities to succeed in BAT and their careers. The potential for success is as limitless as your ambition.TransformationWe're on a journey to alter the course of the industry and build a smokeless world. With substantial investments every year to drive innovation, to reduce harm and increase sustainability. Moving us closer to our goal. To get there, we need go-getters, problem-solvers, change-drivers. No matter your role