Internal Communications and Content Officer

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Internal Communications and Content Officer

Contract: New York, New York, US

Salary Range: 45.00 - 50.00 | Per Hour

Job Code: 369656

End Date: 2026-06-25
Days Left: 26 days, 3 hours left

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Position Details:

Location - New York, NY - 10019 (Hybrid)

Title - AVP Internal Communications & Content Officer

Pay range - $45-50/hr

Responsibilities:

Content Creation & Communication:

• Draft internal announcements, including organizational updates, employee news, HR communications, and CSR initiatives
• Develop executive speeches and talking points to position as thought.
• Create original content showcasing business accomplishments, projects, and team achievements for multiple platforms (Echonet, CIB Content Hub, US website, digital channels, and social media)
• Produce client-facing materials, thought articles, and multi-channel campaigns that reinforce the firm's brand and market positioning.

Awards & Recognition:

• Manage the awards pitching pipeline in collaboration with our Marketing and Media Relations teams, including identifying opportunities, coordinating submissions, and tracking progress
• Oversee internal and external amplification of awards and recognitions to maximize visibility and impact
• Analytics & Impact Assessment
• Manage analytical assessments of both communications performance and content effectiveness across internal and external distribution tools, providing insights to optimize reach and impact.

Event & Engagement Management:

• Plan and execute Town Halls, executive briefings, and employee engagement activities (in-person and digital)
• Broadcast internal news via email, Echonet, and other communication channels

Platform & Operations Management:

• Oversee day-to-day internal communications operations, including Echonet platform administration, email distribution tools, and digital signage management

Stakeholder Relations & Collaboration:

• Build and maintain strong relationships with internal stakeholders across businesses and functions
• Partner with the wider Marketing & Communications team, Internal Communications in Paris, and the CIB Content Hub and Social Media teams

Employee Engagement Innovation:

• Design and implement innovative employee engagement initiatives to foster connection, collaboration, and culture across the organization, including creative formats for town halls, interactive digital experiences, and recognition programs

Guidelines & Compliance:

• Implement and uphold internal communications guidelines
• Contribute content to the weekly CIB internal newsletter in collaboration with US functions and business lines

Additional Responsibilities:

• Support ad hoc projects as needed

Minimum Required Qualifications:

• 4-7 years of experience in internal communications, preferably within a bank or financial institution
• Bachelor's degree in English, Communications, Journalism, or a related field
• Intranet, mailing and website management experience, as well as familiarity with social network platforms
• Foundational knowledge of banking and markets

Exceptional communication skills, including:

• Excellent written, verbal communication, and strategic thinking skills
• Clear, concise verbal and written communication

Strong project management skills, with the ability to:

• Prioritize and organize complex initiatives
• Exercise independent judgment in a fast-paced environment

Stakeholder management expertise, including:

• Building consensus among executive stakeholders
• Collaborating across the organization while maintaining professionalism
• Analytical skills to synthesize data and derive actionable insights
• Versatility to work both independently and as part of a team

Preferred Qualifications:

• Prior experience supporting an Investment Banking business strongly encouraged

The Company offers the following benefits for this position, subject to applicable eligibility requirements: medical insurance, dental insurance, vision insurance, 401(k) retirement plan, life insurance, long-term disability insurance, short-term disability insurance, paid parking/public transportation, paid time off, paid sick and safe time, hours of paid vacation time, weeks of paid parental leave, and paid holidays annually - as applicable.

Job Requirement

• Communications
• Content
• Mailing
• Intranet
• Website Management

Reach Out to a Recruiter

• Recruiter
• Email
• Phone
• SAKSHI MISHRA
• View email address on click.appcast.io

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