Service Support Specialist

Job Title

Job Description

Duties

Duties listed are at the full performance level, GS-07.

Prepare budget requests while monitoring expenditures for administrative operations, front desk operations, and/or facility maintenance.

Provide administrative assistance to ensure staff maintains employee development folders for employees within the unit or organization.

Prepare and track human resources-related reports for an office or organization.

Lead by example to provide exceptional customer service for both internal and external customers.

Respond to all staff administrative requests in a professional, pleasant, and timely manner.

Use a company credit card to order and/or purchase goods, supplies and/or services.

Perform accounting, balancing, reconciling, and/or accurate record keeping of a unit's funds.

Plan and perform general property management support services, such as maintenance and disposal of equipment.

Assist staff with automated systems (i.e., timekeeping, personnel actions, and/or procurement).

Review, analyze, and/or control incoming correspondence received through email.

Performs supervisory duties 20% or less of the time.