Sales and Education Coordinator - Philadelphia | Biossance

Sales and Education Coordinator - Philadelphia | Biossance

We are THG, a global ecommerce group on a mission to be the global online leader in beauty and sports nutrition.

Our portfolio of leading retailers and brands such as LOOKFANTASTIC, Myprotein, ESPA, Perricone MD, and Cult Beauty form our two core businesses: THG Beauty and THG Nutrition.

From Manchester to New York, we're powered by a team of over 2500 people who work together, lead by example, and think BIG.

With us, you'll go further, faster. What are you waiting for?

We know that beauty isn't one-size-fits-all. Our portfolio of leading retailers and iconic beauty brands caters to everyone, everywhere, empowering customers all over the world to look and feel fantastic.

By combining our portfolio of owned brands with a marketplace for over 1,300 third-party beauty brands through online retail sites LOOKFANTASTIC, Cult Beauty, and Dermstore, THG Beauty's ambition is to be the global digital partner of choice across the beauty industry, supporting the channel shift to online.

THG Beauty's breadth of relationships is unique to the beauty market; it engages with brands as a retailer, a brand owner, and a product developer and manufacturer, making it the industry's digital strategic leader.

Biossance is a pioneering clean beauty brand built on biotechnology, efficacy, and sustainability. Powered by sugarcane-derived squalane and cutting-edge science, Biossance delivers high-performance skincare that's safe for people and the planet. Available at Sephora and leading global retailers, Biossance continues to drive innovation within prestige skincare - where Beauty Meets Biotech.

The Account Coordinator is a retail-facing territory sales role responsible for supporting Sephora doors across a multi-store market. The primary objective is to achieve and exceed the company retail sales plan within an assigned territory. This leader drives sales revenue by motivating and training Beauty Advisors while cultivating strong account relationships daily. This is a field-based role, with 100% of time spent in-store. This territory would cover PA, S.Jersey, and Ohio.

As Sales and Education Coordinator, you'll:

Territory Strategy & Sales Execution

• Partner with leadership to develop territory strategies to achieve and exceed Sephora sales targets and year-over-year growth.
• Execute store call cycles across multiple doors, tracking weekly performance to identify growth opportunities.
• Drive sales through product knowledge demonstrations, successful in-store events, and daily visits, leading by example by selling side-by-side with the store team.
• Maintain brand hygiene, visual merchandising standards, and resolve out-of-stock issues at the store level.

Events & Brand Experience

• Plan and execute elevated territory event strategies and brand experience activations.
• Coordinate and lead Sephora training opportunities to drive brand awareness and engagement.
• Activate promotional initiatives and new product launches to maximize market impact.

Training & Education

• Train Sephora Beauty Advisors on product knowledge, selling techniques, and launch education.
• Partner with the Education team to deliver coaching and training tools tied to service score performance goals.
• Foster a solution-oriented and positive environment through continuous in-store mentorship.

Retail Relationship Management & Administration

• Build and maintain strong professional relationships with Sephora store leadership and sales associates.
• Address store-level challenges and communicate risks or opportunities within the territory to leadership.
• Manage administrative duties including territory calendars, travel scheduling, expense tracking, and detailed sales/event reporting.
• Maintain and spend within the allocated company T&E budget.

What skills and experience do I need for this role?

• 2+ years of beauty industry experience with at least 1 year managing a multi-door territory.
• 1+ year of Sephora-specific training or retail experience.
• Proven selling ability and strong event execution skills.
• Ability to work autonomously in the field with strong Excel and reporting capabilities.
• Flexibility to travel 70-80% within the territory, including nights and weekends.
• Physical ability to stand for extended periods, lift 40+ lbs, and transport tools/collateral to stores.

What's in it for me?

• Must be located in the Philadelphia area
• Medical, Dental, Vision plans
• 401K matched up to 5%
• Generous PTO (Paid Time Off)
• Short and long-term disability
• Exclusive employee discounts off THG Brands

THG is proud to be a Disability Confident Committed employer. If you are invited to interview, please let us know if there are any reasonable adjustments we can make to the recruitment process that will enable you to perform to the best of your ability.

THG is committed to creating a diverse & inclusive environment and hence welcomes applications from all sections of the community.