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Collections Specialist

Nexus Health Management

Job Description

Job Description

Description:

Collections Specialist

Position Overview: A Collections Specialist will be responsible for reviewing resident accounts and identifying overdue accounts. They will contact appropriate parties regarding outstanding balances and negotiate payment.

Key Responsibilities:

  • Monitor accounts to identify overdue payments
  • Contact customers by phone, email, or mail regarding outstanding balances
  • Negotiate payment plans and resolve billing disputes
  • Maintain detailed records of collection activities
  • Process payments and update account information
  • Work with internal departments to resolve account discrepancies
  • Prepare aging reports and collection status updates
  • Ensure compliance with company policies and debt collection regulations
  • Escalate delinquent accounts when necessary

Benefits Offered:

  • Affordable Medical, Dental & Vision Insurance – Quality coverage options to fit your needs and budget
  • Short- & Long-Term Disability Coverage – Financial protection and peace of mind
  • 401(k) with Company Match – Invest in your future with employer contributions
  • Generous Paid Time Off – Includes vacation days, sick time, and paid holidays
  • Tuition Reimbursement – Advance your education and grow your career
  • Career Growth Opportunities – We prioritize internal promotions and professional development
  • Employee Rewards & Recognition Programs – Celebrating your hard work regularly
  • Weekly & Monthly Appreciation Events – Because your efforts deserve recognition
  • Birthday & Work Anniversary Celebrations – We celebrate you
  • Collaborative, Team-Oriented Culture – Work alongside supportive and dedicated colleagues
Requirements: Preferred Qualifications:
  • Possess effective communications skills and be able to handle difficult conversations with tact, professionalism, and cooperation.
  • Ability to understand and interpret financial concepts.
  • Ability to work under pressure and multi-task to meet project deadlines.
  • Knowledgeable in MS Suite; with the ability to effectively work on a computer and adapt to various company programs and applications.
Vacancy posted 21 days ago
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